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UNICO 20°87° Hotel Riviera Maya

UNICO 20°87° Hotel Riviera Maya

UNICO 20°87° Hotel Riviera Maya is an all-inclusive luxury retreat on Riviera Maya’s beaches. It offers regionally inspired cuisine, art, and personalized services. With three pools, a holistic spa, and a wellness center, guests enjoy both relaxation and adventure. Rooms and suites feature rustic decor, modern amenities, and a Local Host for added service, ensuring an unforgettable stay in a contemporary Mexican paradise.

Experiences at UNICO 20°87° Hotel Riviera Maya

Suites

The suites offer guests luxurious comfort with stunning ocean views, high-end amenities, and sophisticated décor. Personalized touches such as curated minibars and aromatherapy enhance the experience, blending contemporary elegance with local cultural elements for a unique and memorable stay.

Dining

Dining at UNICO 20°87° Hotel Riviera Maya features a variety of restaurants offering Mexican, Italian, Japanese, and Mediterranean cuisine. Guests can indulge in gourmet meals crafted by renowned chefs and enjoy premium beverages. The resort also offers in-room dining and personalized culinary experiences, ensuring each meal is unique and memorable.

Fitness

The fitness center offers state-of-the-art equipment and various classes like yoga and spinning. Guests can enjoy personalized training sessions and wellness programs designed to meet their fitness goals, all in a modern and inspiring environment.

Spa

The spa Esencia Wellness, offers a holistic experience with a range of treatments, including massages, facials, and body wraps. Guests can also enjoy a full-service beauty salon and barber shop. The serene environment and personalized services ensure a rejuvenating and relaxing experience.

Room Amenities at UNICO 20°87°

  • Exterior hydro spa tub
  • Terrace with lounging area
  • Bathroom with sliding door and sliding window
  • Single rain showers with hand shower
  • Separate shower and WC
  • Double sinks
  • Additional bathroom amenities
  • 55 Inch TV
  • Unique, curated custom designed furniture and local art pieces
  • In-room mini bar

Frequently Asked Questions

The all-inclusive package includes gourmet dining, top-shelf drinks, 24-hour room service, pool and beach service, and daily and nightly entertainment.

Rooms range from Alcoba King and Ocean View to suites like the Estancia Tropical and the Estancia Suite with one or two bedrooms.

The resort features multiple dining options, including restaurants serving Mexican, Italian, Japanese, and Mediterranean cuisines, as well as in-room dining.

Yes, Esencia Wellness offers a holistic spa, full-service beauty salon, barber shop, and a state-of-the-art fitness center.

Yes, guests can enjoy local tours such as swimming with dolphins, exploring cenotes, ziplining, and visiting Tulum.

Yes, UNICO 20°87° is an adults-only resort, providing a tranquil and sophisticated environment.

Yes, the resort offers comprehensive wedding and event services, including personalized planning and stunning venues.

The cancellation policy varies based on the booking terms and conditions. It’s recommended to review the specific terms at the time of booking.

Yes, airport transfers can be arranged through the resort for an additional fee.

The resort embraces local culture through its design, cuisine, and activities, providing an immersive experience in the Riviera Maya.

What Do People Think About Staying At UNICO 20°87° Hotel Riviera Maya?

Robert LambertRobert Lambert
19:35 15 May 24
Great staff. Friendly all around. Food was good and drinks were strong. Lovely place well maintained. Rooms nice and spacious. Amenities were nice quality products. Room service little slow but got what you asked for.
Alanna RahmanAlanna Rahman
13:48 15 May 24
An amazing, luxurious experience at Unico 2087.Positives- Food was of high quality and plenty of options to choose from.- Our local host, Camargo was extremely helpful and able to provide us with information on daily activities and arrange for an alternate birthday surprise in my room as we don’t drink alcohol.- Staff are extremely friendly and respectful at all times.- Wildlife on the hotel grounds are free to roam/treated well and the hotel grounds are maintained daily by gardeners.- Overall cleanliness was great and room service was completed twice daily.- Excursions booked directly through the hotel were of high quality and transportation arrived on time.- Greeted at the hotel with fresh hand towels and a speedy service to our room after a long flight was highly appreciated.Negatives- None to note, all in all; we were extremely impressed with the hotel.
AmonAmon
21:57 14 May 24
Our stay at Unico left much to be desired. My husband and I came to celebrate our anniversary which was suppose to be a special occasion however we regret choosing this resort over others in Cancun. Firstly, the location was inconveniently far from the airport, and wasn’t worth the drive. Our flight was shorter than the hotel transfer and check in process. When we arrived to the hotel, everything appeared great and looked fancy, as we were greeted with welcome drinks and a clean hand towel. Upon our arrival, a vacation maker representative tried to convince us to listen to their 1-1.5 hour sales pitch in exchange for a free couples message (this spa service is normally $800 dollars, or 75% of resort credit, which we never used). Once we finally got to our room, the thermostat was set to 58 degrees, it was freezing—even the bell boy agreed! The drain was clogged in our shower, luckily maintenance was able to fix it after we put in a request for that along with the TV. All these red flags and this was only day one of our trip.While the service was adequate, the employees were friendly and the amenities basic, they fell short of the luxury one would expect from a resort claiming to be five diamond rated (not stars). Still trying to wrap our heads around how they got that credential!? The hotel itself was clean and smelled nice due to the at least 100 industrial diffusers, but showed signs of needing maintenance, and the lack of fans in common areas made for uncomfortable temperatures, particularly by the bars and restaurants.Most disappointing was the quality of the food, which lacked authenticity and did not live up to the standards of a purportedly high-end resort. The power went out twice while we were dining in the restaurants, which we should mention, were almost fully booked by the time we arrived!! On our check in, we began making all the reservations for our dining, one of the restaurants was already fully booked for nearly our entire stay. How does an all inclusive resort require a reservation to their restaurants but doesn’t have any open availability?? Moreover, the menus at all the restaurants were weird and the food tasted HORRIBLE. The food by the pool and Mexican restaurant specifically had possibly the worst tacos ever, I wish we took photos of them falling apart, full of fat and cartilage, and barely warm. My husband said Taco Bell is 100 times better than this and wishes there was one there!! This is a sad truth which is a disgrace to the Mexican cuisine which apparently at this resort consists of fish stick tacos (and no, I’m not joking, these tacos were literally made with frozen fish sticks). C’mon, no corn or even street corn, Fajitas, mole, decent tacos, churros or anything remotely Mexican about the food or hotel. Literally a food truck has more edible food…even I can cook better than this!!Despite these MINOR shortcomings, the music and DJ were at least enjoyable. However, issues with towel availability for both the pool and room were persistent throughout the stay, adding to the overall underwhelming experience. beach access was disappointing due to limited availability and an abundance of seaweed, without any nets provided. This greatly hindered our ability to enjoy the beach and all vegetation the blocking the view of the ocean.In summary, Unico fell short of expectations and proved to be a poor value for the money. The subpar food, lack of amenities, and pushy sales tactics overshadowed any positives, making it difficult to recommend to others. Additionally, the pressure to buy into their vacation program felt like an exploitation of Mexico rather than a genuine offering. You could easily find a better deal at a different all inclusive and won’t be left hungry for actual food!! Travelers, Save your time and money and please go elsewhere. You’re welcome in advance!
Jose NagahataJose Nagahata
21:55 14 May 24
4.5 out of 5... a very nice experience in general, with beautiful rooms and beach, good food and drink quality, and a quiet atmosphere... but some flaws in service were quite noticeable, specially in some of the restaurants and particular employees at the beach.
Russell GRussell G
14:28 14 May 24
Ashley GAshley G
22:54 10 May 24
I will say I had the highest hopes for this resort. I actually previously missed a trip here and wanted to try it so bad I thought I just had to book… After booking a last minute trip for four nights I can’t say I would recommend this place.The hotel overall was ok, which is not what I would expect based on the price. We had a swim out, but the pool could use refinishing as could the shower. The room was just another room, nothing spectacular. Of the four nights we were there the cleaning was inconsistent… we asked for shower gel everyday multiple times because ours was empty from the beginning and it was never brought we ended up buying some… also we called for towels everyday because once the room was cleaned they would take the towels and leave nothing, she told us to just call because it was faster when asked. Only one of the nights were our sheets turned down which I would have appreciated the nights prior. Apparently we had a local host but I never saw them.The resort was strange. Not a very enthusiastic or fun resort, very much a lame energy. No music by the pool, the pool was also like a jacuzzi it was so hot. Also strangely one of the days the power went out over five times and other days only a few which was odd. Also walking throughout the hotel there was a vomit odor quite often which was nauseating.I think the service is better if you buy into their time share thing or that’s what I experienced. They engaged with people that were members and not really with those of us that weren’t which ya know I’m aware business is business but it doesn’t feel too good. We tipped well, but the service was dismissive and more often than not we overheard the staff complaining of guests in Spanish.Overall the drinks were good, the food was okay, but if you’re going to the Cancun/ Riviera Maya area maybe try somewhere else
Andrea LindleyAndrea Lindley
22:56 24 Apr 24
Our group had a so-so experience with UNICO 2087 in January. Let me start off by saying that the grounds and rooms are very nice but food and drinks are just decent compared to other resorts at the same price level.UNICO customer service was extremely poor in regards to traveling with a group of 8. In order for us to eat any dinners together, we would have had to make reservations at any single restaurant weeks in advance. I understand that this is how some resorts operate, but the UNICO concierge service knew ahead of time that we were traveling as a group and did not mention that reservations were necessary. In addition, my husband and I spent multiple days at the resort on our own. We checked in on a Saturday, and there were multiple restaurants the next Thursday and Friday that were already completely booked for TWO diners. This is just silly! Who wants to plan every meal in advance when traveling to a beach all inclusive?Additionally, our group of 8 requested to be in the same block of rooms in order to share a swim up pool. I do realize that this was a request and was in no way guaranteed, but UNICO originally put 6 of the guests at one swim up pool and separated me & my husband to a different building, although they were aware that the group was specifically traveling to the resort for my birthday. UNICO made a huge fuss that it was not possible for my husband and I to be with the rest of the group, while three rooms in that block were currently vacant. Eventually they did give us one of those three rooms, but the lack of customer service and attention to detail was well below what this same group has experienced at other resorts.On a positive note, the restaurant, bar, & room service employees were all amazing.Our group collectively decided that the experience was bad enough that we would never recommend a group travel here. Our experience as a party of 2 (after the rest of the group departed) was much higher than it was as a group of 8.
Tarisa HaasTarisa Haas
22:02 06 Apr 24
I can’t say enough about how much we enjoy this resort Laura our concierge was top notch she went above and beyond making sure we had everything we needed to make our stay perfect, we will definitely request her on our next visit. It was sad to say goodbye for now to her. All the staff are very accommodating I wish I could remember all the wonderful names of our servers, but our beach butler Maria and server on the beach Louis were a lot of fun and gave us many laughs. The food is the best we’ve had at a all-inclusive 5 star.
leepanthers9leepanthers9
01:58 29 Mar 24
We came here for our anniversary and enjoyed it very much. Alberto was our concierge and was so helpful! I needed ice packs for travel and he arranged for that to happen. We had a Ocean view room that we loved, it was clean and beautiful. The bathroom was spacious and had a modern design. The view was breathtaking and we enjoyed breakfast out on the balcony a couple times. Staff was great, check in and check out was a breeze. We were welcomed at check in with a warm towel and a fresh drink. Great adult resort. The cons, unfortunately one of the pools were closed due to maintenance. They tell you at check in to go and reserve a chair at the pool early and this creates a problem at the pool. We also sat through a presentation that was very aggressive toward the end, but you can easily just say No to that, but we got a free massage for enduring lol. Overall beautiful resort with great service.
Stephanie CookStephanie Cook
00:17 01 Mar 24
My husband and I just spent 5 nights at this resort for our honeymoon. We had Alberto as our local host and he was awesome! Extremely helpful in booking spa services and dinner reservations. Eugene was our waiter by the pool every day and he was outstanding. The tablet in our room didn’t function properly but that’s minor compared to all of the great things. Pro tip: if you want great poolside service, you should bring cash. We tipped a bit heavily on day 1 and the outstanding service carried through the week. The people who work by the pool are constantly working hard and they should be compensated for that. I highly recommend this resort!
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Valid for any dates, including a major holiday & festive weekend if available!
President’s Day Week Feb 17 – 25th
Spring Break March 31 – April 15th
Summer Break Jul 21 – Aug 5th
Thanksgiving Week Nov 18 – 25th
Christmas & New Year’s Week Dec 24, 2024 – Jan 01, 2025


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