Please ensure Javascript is enabled for purposes of website accessibility

Hotel Xcaret La Casa De La Playa Discount of 24% Off The Nightly Rate!

Visitors to Hotel Xcaret La Casa De La Playa get at least a 24% discount

Hotel Xcaret La Casa De La Playa Discounts!

If it’s your first time visiting Hotel Xcaret La Casa De La Playa, or any Xcaret resort, we’ll get you at least a 24% discount off the nightly advertised rate in exchange for attending a complimentary breakfast presentation while at the resort.

Not valid for a major holiday & festive weekend!
President’s Day Week Feb 17 – 25th
Spring Break March 31 – April 15th
Summer Break Jul 21 – Aug 5th
Thanksgiving Week Nov 18 – 25th
Christmas & New Year’s Weeks Dec 24, 2023 – Jan 01, 2024

Adventure Parks Included With Your Stay

Staying In A Hotel Xcaret La Casa De La Playa Room Suite

  • Double rain shower with steam system
  • Mini-bar and Nespresso coffee maker
  • Double closet with safety deposit box and scalee
  • Floor to cieling windows
  • Bathrobe, slippers, umbrella, yoga mat and beach bag with amenities
  • Complimentary food and beverage service three times a day
  • WC with telephone
  • Bench in the shower area

Frequently Asked Questions

Upon landing at the Cancun international airport, and getting your luggage, you’ll be greeted with signs to Xcaret, in which you’ll be asked to sign-in, and wait for a few other travelers heading to the resort. You’ll then be invited to board a luxury car or an air conditioned shuttle that takes you to Hotel Xcaret La Casa de la Playa.

The trip from the airport to the resort takes about 50 minutes.  Once you get to the actual resort, you’ll be asked to go straight to the check-in line, you’ll get your luggage once you’re actually in your suite.

Once you’re in the check-in line, you’ll wait your turn to check in. Once it’s your turn at the registration counter, you’ll be given the option to upgrade your room(if available) at a discounted rate. You’ll also be assigned a concierge that will lead you through the hotel, to your room.

Once you’re in your hotel suite, your concierge will go over some valuable information with you in regards to the resort, and help answer any questions you may have. They’ll also help you plan an itinerary to get the best out of your visit. By this time, you should also be receiving the rest of your luggage, that was traveling with from the airport ride.

The resort has over ten restaurants, most of which are free, with only one or two being paid. Since these are very popular all inclusive restaurants, they are always busy, so seating might be very limited, depending on the time of the year that you’re visiting. It’s strongly recommended to speak with your concierge to see if they can book you a reservation at any of the restaurants you want to try. Another alternative would be to enter “El Mercado”, which is a buffet style restaurant with plenty of delicious food and drinks.

Aside from great restaurants, the resort also includes free tours to experience the natural wonders of the region, such as Cenotes (natural underground caves with water), and taking tours to ancient Mayan ruins such as Cobal and Chichenitza.

In addition, the best thing about staying at Hotel Xcaret Mexico is that you have access to all of their adventure parks for free. These adventure parks, put Disneyland and Universal Studios to shame when it comes to fun and entertainment for the family. You’ll find everything from riding ATV’s and zip-lining through the jungle, to snorkeling and relaxing in the ocean. Most of these theme parks have all inclusive buffets included, and the food is without a doubt world class. You’ll find something for everyone.

While you’re there it is strongly recommended to go see the Hotel Xcaret Espectacular Show (which is also included with your stay at the resort). It’s a world class show that shares the overall story of Mexico, but it’s done in a very spectacular way. You’ll absolutely enjoy the show, which is about two hours long. Afterwards, just take the nice 10 minute boat ride, back to the resort.

The checkout process could take a while, so make sure you plan accordingly. Once you’re ready to check out of the hotel, you’ll first want to go to the registration counter where you had originally checked in, and sign the checkout document, this is in case you have any pending debts. Once you check out, you should be able to return to your room to pick up your luggage, and then board a bus to the airport. Make sure you inform yourself of the times the bus goes to and from the airport, so you don’t potentially miss your flight.

You’ll board the bus that heads back to the airport, where you’ll thank the Bus driver, and make your way through the airport gates, and head to your airline check in counter, and proceed with the rest of your trip.

Yes, our ALL-FUN INCLUSIVE™ concept includes unlimited access to Xcaret, Xel-Há, Xplor, Xplor Fuego, Xenses, Xavage, Xoximilco, Xenotes. Transportation is also included.

No, you don’t. It’s not necessary to book a minimum number of nights. You will be able to enjoy the parks even with 1 night’s stay. If you need more information or assistance, please check with your Guest Service Manager.

To enjoy the Xcaret, Xplor, Xplor Fuego and Xenses, just board the shuttle that leaves every 20-30 minutes from the motor lobby. For other parks, please verify the service schedules and reservations with your Guest Service Manager.

Yes, the hotel has wheelchair access throughout the resort, as well as in certain suites.

Parks Xcaret, Xplor, Xplor Fuego, and Xenses do not require booking. 

Yes, Hotel Xcaret La Casa De La Playa is pet-friendly, so that you can stay with your pet. Verify restrictions and extra cleaning charges with your Guest Service Manager.

Hotel Xcaret La Casa de la Playa Reviews

La Casa de la Playa
4.8
Based on 197 reviews
powered by Google
tetyana suguduntetyana sugudun
01:38 31 Mar 23
It was a magical experience! Our first impression was WOW! And it was only the beginning. From beautiful architecture to the first class service, and the most delicious food we've ever had at an all-inclusive made our vacation simply the best. It is so well thought out! The design of our room was amazing and, the whole resort was impeccable.The pools were everything. We enjoyed every second of out 7 day trip! The beach was great and clean as well! It like heaven on earth. We have been to many great resorts all over. However, this one exceeded our expectations. We both agreed that we will be back here again and, again and, again and, again....... Special thanks to our amazing butlers: Massiel and David Vega. We can wait to see them again!
stella kimstella kim
16:56 24 Feb 23
I have found this place through Amex Platinum and they were advertising as pet friendly. I had service dog so I thought this place would be wonderful before my dog gets any older pretty much it would be our last trip together because he is getting older: It’s been awhile I have visited Cancun since pandemic so I was pretty thrilled. We got picked up by special private suburban suv with wifi. It took us about 45 mins to arrived.When we arrived we were greeted with cold wet towels and signature welcome drinks “flamingo” it was pink drink with no alcohol and became our most favorite. (You can add alcohol)They make you sit down during check in service which is very convenient. Place was very grand with beautiful view with ocean breeze, furniture pieces were so artistic I wanted to purchase them all.SERVICE Pet owners - They do charge $150 so note that. But they do bring your dogs bed; collar and water bowl during stay.It’s a one time welcome fee and including cleaning fee for your dogs. Front desk didn’t explained to me clearly I didn’t know until manager Erick explained that it’s an only one time charge so I felt more clear about the fee.They do make you sign three long pages regarding your dog. It states that they don’t let you to take your dogs/ pet to most places.Places you can allow would be stopping at the lobby bar, walking around and beaches anywhere food is around. Which I understand.Workers here pet friendly.I’m a spa person. This is not a place for party people. I see more older generations who wants to relax and enjoy the nature.They do have sister hotels where you can go and party and explore different foods.3 restaurants but I enjoyed it. Estero is my favorite over all.Spa here beautiful, once you book spa services here they will take you to go do dry, steam and water jets to prepare your body before a body service. It was very cool experience.I would say spa price is little too high but they do use high quality products. Such as natura bisse line. During facial they use their vitamin C line. They used lots of products. It might cause irritation if you have sensitive skin, because their product contains high ingredients. I personally had been using Diamond line back home but it’s not for everyone. Honest opinion, I personally enjoyed body massage more than facial due to heavy touch. Different from hotel/spa European experience. Again, everyone has different opinions so you can be the judge.Body massage and facial coated about $1000 they do ask you to tip before your service.I spent some time here and I spoke to few workers they mostly make about $100usd every 15 days -live off tips) - please tip them even a little bit. I know there’s a lot.. but individuals workers such as house keeping..they clean your room twice a day.I have noticed, morning cleaning happens they open the mirror vanity behind the bed, evening cleaning they close it for you with daily gifts and candy.Just aware everything is included but spa,Wine tasting $45 per - person, gift shops eemergency meds additional, just little things can be extra charged.Please don’t loose your bracelet. It’s $150. much it would be.24/7 room service yes! But your butlers - (each room gets two butlers commute by alternating shifts) they are not 24/7. They do have after hour service available by a front desk; or faster service such as room service contact front desk by calling 0 in your room phone.Just aware not many of them speaks perfect English. Which is fine, but some don’t even understand do opposite instead of what you have asked for. Such as: no salt - they add more salt. Yes alcohol but they don’t put alcohol. So be patient with them just re- order if that cases. They will get it right most of times.Okay, so Amex travel has to be more details. Not all rooms comes with steam room. You need to go to wellness rooms which is other building to get steam rooms.This place is like adult Disney. Workers are always greeting saying hola. I’ll try again in the future when I visit Cancun.
Vany LS RomanVany LS Roman
12:21 07 Feb 23
Amazing Experience! If I could give them 10 stars I would. Everything is luxury, our room is so beautiful, everything is perfect. The cuisine is out of this World, the service is more than excellent, private, secluded and romantic ambiance. And then you have VIP access to all the Xcaret parks with a guide and fast pass. I couldn’t ask for anything else. I’m in love with this place and I can’t wait to come back.
Mark AndersonMark Anderson
05:01 03 Dec 22
An absolute delightful, romantic, secluded oasis that makes you feel at home with all the amenities one could ever want. This resort is over the top without crowds. We can’t recommend this resort enough and XCARET! has achieved perfection with their newest property La Casa La Playa
lindsey fourrierlindsey fourrier
14:08 09 Nov 22
If I could give 10 stars I would. Best vacation we have ever had. The staff is truly exceptional and spoil you every waking moment. The food is to die for and never had a bad meal. I have stayed at other high end all inclusive resorts and they do not come close to the how wonderful CDLP. I literally cried when we had to leave. We can’t wait to go back! Our butler Libertad was AMAZING and went out of her way to spoil us! She made this a trip of a lifetime. Iris at the spa gave the best massage and found us by the pool to give us a neck massage. How can you top that? Our waiter Alejandro, Agustin, and Cynthia were all incredible! Sabastian was the best driver to take us to the park and airport. He made us feel so welcome. Do not miss out on this place! It’s well worth the money!
js_loader

Getting Your Discount Is Easy!

Step 1

Get Excited

Get Excited

You're about to experience one of the newest luxury resorts in the world.

Step 2

Request Quote

Request Quote

 Fill out the form below.

Step 3

Get Quote

Get Quote

We'll forward your information to a representative to get you a quote.

Get Your Hotel Xcaret La Casa De La Playa Promo Code!

We’ll get you a hotel xcaret la casa de la playa promo code of at least 24% off the nightly rate, in exchange for attending a short presentation while at the resort.

Important Information: In order to get this discount, please fill out your contact information. (Terms & Conditions)

Not valid for a major holiday & festive weekend!
President’s Day Week Feb 17 – 25th
Spring Break March 31 – April 15th
Summer Break Jul 21 – Aug 5th
Thanksgiving Week Nov 18 – 25th
Christmas & New Year’s Weeks Dec 24, 2023 – Jan 01, 2024

    Hotel Discounts & Big Savings Around The World!

    Bringing you the best prices for hotels around the world. Check out what hotel offers we have available!