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Xenotes Tour Tickets

Adults: $142.99 | Children: $107.24

Xenotes Fact Sheet
Xenotes Logo

Xenotes Tour Tickets

Adults: $142.99 | Children: $107.24

Terms & Conditions
  • Downloaded proof of purchase (coupon) and official ID for all visitors (including infants) must be shown at the park’s entrance or pick-up locations.
  • Children from 5 to 11 years old pay 25% off the Adult ticket price (must show ID at the ticket office of the park)
  • Child Policy: Children must be at least 6 years old to do the activities. Only in case, the child does not present a valid official ID, the price entrance will depend on his height. Children: From 3.2 ft (1 m) to 4.5 ft (1.40 m). Children over 4.5 ft (1.40 m) but under 12 years of age, must present an ID to verify their age. Children must always be accompanied by an adult.
  • For the zip-line activity, a minimum height of 4.5 ft (1.4 m) and a minimum weight of 88 lbs (40 kg) are required.
  • The use of a life jacket is mandatory during all water activities.
  • This tour is not recommended for people with heart conditions, or those lungs, spine, asthma, diabetes, hypertension, pregnant women, or those suspected of being pregnant.
  • The average water temperature of the cenotes is 75° to 78° F throughout the year.
  • Please consider that the cenotes are located in the middle of the jungle, so some roads to reach them are not paved and could be bumpy.
  • Also be aware that due to the location of the cenotes in the middle of the jungle, cell phone service is likely unavailable.
  • Reservations canceled more than 2 days before the booking date is subject to a 10% charge for administrative fees.
  • Reservations canceled less than 48 hours before the booking date and/or no-shows are nonrefundable.
  • Based on the cancellation request date, the remaining amount will be credited back into the XSN E-Wallet or credited back into the payment method used.

Zip lining

Couple zip-lining next to the lily pads during the Xenotes Tour by Xcaret

Jungle high, adrenaline fly! Zip through the Xenotes canopy, wind whispering freedom as you soar across open cenotes. Celebrate your aerial conquest with a cool drink and the thrill of flight. It’s not just a ride, it’s a jungle symphony from above! So strap in, and let’s fly!

Couple zip-lining next to the lily pads during the Xenotes Tour by Xcaret
Young blond lady going down the rappel at the Xenotes Tour


Young blond lady going down the rappel at the Xenotes Tour

Face your fears with the heart-pounding Xenotes Rappel! Grab a quick energy boost with a cool drink and energizing cookie before conquering the ancient cenote. Descend down the mesmerizing rock formations, feeling the adrenaline rush with every step. Celebrate your bravery with a refreshing beverage and the thrill of accomplishment! Ready to face the challenge?


Friendly Kayak competition during the Xenotes tour by Xcaret

Slip into crystal-clear serenity with the Xenotes Kayak! Glide through a semi-open cenote, sunlight dappling the water as you navigate alongside majestic rock formations. Immerse yourself in the lush jungle atmosphere, spotting hidden wonders peeking from below the surface. This isn’t just a paddle, it’s an exploration of nature’s beauty, a tranquil escape punctuated by the gentle rhythm of your kayak.

Friendly Kayak competition during the Xenotes tour by Xcaret
Jungle picnic during Xenotes Tour

Jungle Picnic

Jungle picnic during Xenotes Tour

Imagine warming up with hearty minestrone soup, then choosing from a cold bar of premium meats and cheeses, paired with rustic breads and flavorful dressings. Vibrant salads and refreshing beverages, including water, coffee, soft drinks, wine, and beer, complete the feast. This isn’t just a tour, it’s a culinary journey woven into the fabric of your Xenotes experience!


Lady swimming next to Lilly pads during the Xenotes Tour

Explore the underwater world, marveling at unique rock formations and vibrant fish darting amongst them. Feel the refreshing embrace of the water as you float through ancient caves and hidden chambers. This isn’t just a swim, it’s a journey into the heart of the Mayan underworld, a chance to connect with nature in its purest form.

Lady swimming next to Lilly pads during the Xenotes Tour
Young family on the Chichinitza Tour bus

Tour Transportation

Young family on the Chichinitza Tour bus

Experience a hassle-free journey with our tour bus/van providing round-trip transportation to and from the Xenotes Tour, accompanied by a bilingual guide for an informative and enjoyable ride. Upon arrival, get ready to experience one of the funnest tours in the Riviera Maya.

Special Offer: 15-20% Off When You Combine Tours!

Man inside of the Rappel during the Xenotes Tour

Special Offer: 15-20% Off When You Combine Tours!

Man inside of the Rappel during the Xenotes Tour

    Important Information!

    • Remind our visitors to show their reservation coupon at the park’s ticket booth or to their Grupo Xcaret Tour Guide.
    • Wear a swimsuit, water shoes and comfortable clothing. Bring an extra change of clothes and a towel.
    • Sunscreen and insect repellent used in the Park must only have titanium dioxide and zinc oxide.
    • Remember to bring cash or a credit card to purchase souvenirs, get the photos of your visit, or enjoy an Optional Activity.
    • Wear a swimsuit, water shoes, sportswear, tennis shoes, comfortable clothing, and insect repellent. Additionally, bring an extra change of clothes.
    • Only sunblock and sunscreen containing titanium oxide and zinc oxide (Biodegradable) are allowed in the tour.
    • Bring cash or a credit card to purchase souvenirs or the photo package of your visit.
    • Reservations canceled more than 2 days before the arrival date are subject to a 10% charge for administrative expenses; 2 to 0 days before the arrival date, or in case of not arriving, they will not be refundable.
    • Complimentary transportation is provided from select hotels in the area.
    17:21 22 May 24
    Absolutely worth it!!! Our guide Steve (chachalacas!!) shared his knowledge about the place and made every activity very enjoyable.
    daniela louridodaniela lourido
    02:20 21 May 24
    Amazing experience, beautiful places and extreme adventure!! Everything is super clean and organize. Lunch was good quality.Most visit if you come to Cancun and our Guide Severtino “seve” wss soo fun !! Thank you for an amazing day
    Blanca EsparzaBlanca Esparza
    16:27 11 May 24
    This was an incredible experience. We visited 4 beautiful cenotes but my favorite was the semi open cenote with blue water. The activities were super fun. We got to zip line (twice), go down a water slide, rappel, kayak, and “snorkel”. I add the quotations because it wasn’t actually snorkeling. We had the mask and no tube and there wasn’t much to look at under the water. Our tour guide, Joshua Duran, was awesome! Super cool, funny & just a good time. We was able to give us some cool insight and information throughout the trip that made it even more fun. You can tell he loves what he does. Our group was not that big and we got to enjoy the cenotes as much as we could. The food provided was not bad either and they also provide drinks (water, beer, etc). Keep in mind you do not need these but they do sell water shoes/shirts. The pictures were definitely overprice, 85$ for the package. I guess if you like it, then it is what it is.
    José MartínezJosé Martínez
    01:34 25 Apr 24
    Cindy LoboCindy Lobo
    12:10 18 Apr 24
    I went to this excursion with my husband for our honeymoon. We asked to be picked up in our hotel as it wasn’t in the hotel list for pickup but was on the way to the xenotes. In the call they mentioned that we should wait in a certain location, yet the van went to another and didn’t want to pick us up. The driver was very rude and uncooperative, to the point that he didn’t want to pick us up, arguing that we would lose our money. My husband had to stand in front of the van for half an hour for us to be let in to the van. Wasting precious time of the tour. We recommend the staff members of this tour to communicate better and avoid unpleasant situations like the one we faced.
    We had a guide named Irwin, very friendly, excellent service on his part, very charismatic and practically inspired many to overcome their fear of heights, it was a very fun experience 100% recommended.
    Vanessa RicciVanessa Ricci
    23:56 04 Jan 24
    Best excursion in Mexico 100%Only thing for me was the water shoes were expensive and pictures are expensiveI recommend you bring closed shoes you can swim in and bring an extra towel
    André LongattiAndré Longatti
    16:22 31 Dec 23
    Perfect for a day, not busy or noisy, beautiful with great infrastructure
    Dani PeckmanDani Peckman
    22:41 30 Dec 23
    Irwin was our tour guide and we had the most fabulous day! Prepare for lots of time in the water and heights - ziplines, repelling and cliff jumps. The beauty of these cenotes is unmatched and Irwin made it all so memorable. You are truly in the middle of the jungle and it’s magical. It’s an all day activity and we wouldn’t change our decision for the world.
    Selim CAYMAZSelim CAYMAZ
    18:20 22 Dec 23
    Roman BlRoman Bl
    22:25 19 Dec 23
    Soo good. A really well organized and thought through tour, with beautiful cenotes and fun activities for everyone. Not a dull moment! Plus some good and well timed food and snacks. And our guide, Gaby, was just absolutely brilliant.Note: a water shirt is recommended if you have it, otherwise it might be a bit chilly at times. They also sell these shirts right at the tour minivan for 800 pesos ($46).
    Pete RowlandsPete Rowlands
    22:52 05 Oct 23
    This was an amazing experience, all that was needed was a swim suit and some watershoes. They provided a towel per person. We didn't risk the phone cases and losing our phones. Zip lines, kayaking, snorkeling(wasn't great), small cliff jumps and a river swim(stormed for us but added to the experience). Whole day trip and completely worth the experience. Lunch was provided with a variety of local options all freshly prepared.
    Yushin KimYushin Kim
    16:25 23 Aug 23
    I've been to Mayan riviera 6 times now and by far this was the best excursion I've done. We visited Xenotes by xcaret in early Aug 2023. It was nice to get away from the heat and swim in cooler water( both resorts pool and ocean beach was hot). My in opinion it's best suited for ages 8-50, although my 73 year old dad did all the cliff jumping and ziplining too. Usually the excursions where u go into the jungle have very poor food but even the lunch was really good. Guides are super friendly. The photos are on the pricey side but they don't pressure u to buy them. I'll do this excursion again if I go back.
    Ethan BEthan B
    15:49 14 Mar 21
    A blast! My wife and I loved this place. Our tour guide Manny was amazing and made our experience the best he did such a good job.They take you to four different cenotes. In one you repel down (they do all the work you just ride into a cenote). Then you kayak in one, then you zip line in one (my favorite). The last there’s a slide, zip line, and a cliff jump. Keep in mind these are all optional but I recommend trying them all at least once.

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