Hard Rock Hotel Vallarta
Address: Paseo de los Cocoteros No. 19, Villa 8 Nuevo Vallarta, Bahia de Banderas Riviera Nayarit, Mexico CP: 63735
Website: https://hotel.hardrock.com/vallarta/
Hotel Amenities you Can Expect!
- ATM
- Beach With Cabana & Lounge Chairs
- Complimentary Internet Access & WiFi
- Bars
- Gift Shop
- 5 Restaurants
- Outdoor Covered Amphitheater for Shows
- 24-hour Room Service
- 2 swimming pools
- 2 Outdoor Hot Tubs
- Fitness Center
- Sauna & Steam Rooms
- Rock Spa & Salon with 13 Treatment Rooms
- Activities & Water Sports Hut
- Bicycles
- Beach Volleyball Court
- Beach Towels
- Billiards & Ping Pong Tables
- Boggieboards
- Paddle boards
- Kayaks
Hard Rock Hotel Vallarta
The Hard Rock Hotel Cancun offers a luxurious, all-inclusive beachfront experience with six world-class restaurants, bars, and nightly entertainment. Guests can enjoy rooms with private balconies and hydro spa tubs, along with 24/7 in-room dining. The hotel caters to all ages with a kids’ club and a pet-friendly program, ensuring a memorable stay for everyone.
Experiences at Hard Rock Hotel Vallarta
Room Amenities at Hard Rock Hotel Vallarta
- Double hydro spa tub
- Bath with showers
- Rock Spa® bath amenities
- Bathrobes & slippers (upon request)
- Hair blow dryer
- French – style balcony
- Ceiling Fan
- 24-hour room service
- Mini bar with soda, bottled water, juice & domestic beer (upon request)
- Smart Led TV with satelite
Frequently Asked Questions
Check-in is at 3:00 PM, and check-out is at 12:00 PM.
Yes, Hard Rock Hotel Vallarta offers an all-inclusive experience.
The resort features several restaurants offering a variety of cuisines, including Mexican, Italian, and Asian.
Yes, there is a kids’ club and various family-friendly activities.
Yes, the hotel provides customizable wedding packages.
Yes, the Rock Spa offers a range of treatments and therapies.
Guests can enjoy activities such as water sports, golf, and nightly entertainment.
Yes, airport transfers can be arranged for guests.
Complimentary Wi-Fi is available throughout the resort.
Yes, there is a fully-equipped fitness center available for guests.
What Do People Think About Staying At Hard Rock Hotel Vallarta?
Luxury staff, very friendly. But there are few staff for the hotel, the food is very bad, they can't cope. Restaurants are running out of food and they cannot supply the cooks. The price does not match what it offers.
Spent a week here with my wife Thelma in July and absolutely loved it! The room, the view, the beach, the food, the drinks, and especially the staff and service were outstanding. Will definitely come back again when we need to relax and unwind. Enjoyed a romantic dinner on the beach at Ciao thanks to Samuel and Claudia where we had the majority of our meals overlooking the ocean. The staff there were wonderful, Lalo, Lucy, Cristal, Dulce, Leno, Obed, and others. The service on the beach was also always outstanding thanks to Zu, Morgan, Diane, and Luis and Nestor at the Splash Bar, and Alma at the towel station. The shows in the evening were a great way to cap the day and there are plenty of nearby touring excursions available to your liking. Special thanks to El Capitan Samuel who was always busy but still made time to make sure our entire experience was the best it could be. I give the Hard Rock my highest recommendation.
Easy access, a lot of variety in delicious food, top-notch drinks, very warm service from the staff, very varied entertainment, different shows every day, excellent music, very clean facilities, the best place to vacation!!! Too much fun!!
We are only on our 2nd day. We haven’t had any food that was good. The pizza actually wasn’t edible. The dough and the pepperoni wasn’t cooked. The service and staff are great but the rest is lacking. We are at Zen last night. The waiter was probably the worst I have ever had. We left early because the service was so bad.
Wonderful experienceFriendly staff, personalized treatmentMany amenities and activities for guests.I highly recommend it
My husband and I came to celebrate our first wedding anniversary and we seriously couldn't choose a better hotel.From the moment we arrived until we left, the attention was incredible, they really made us feel at home 🙌🏽. We were fortunate that they gave us the room a little earlier than expected and we were really grateful for that since we were super tired from the flight.The room was perfect, spacious, the bed was super comfortable and impeccable cleanliness. We thought that perhaps because we were close to the party area and close to the UNICO construction we would have problems resting, but that was not the case, the noises were almost imperceptible and the parties end at a good time. The hotel amenities are replenished daily, the room service is super friendly and efficient both in calls and delivery. We really enjoyed the large jacuzzi in the room.The pool area is excellent too, coming in the low season we never had problems choosing lounge chairs both in the pool and on the beach, but we were people who got up around 8, as the day goes by it is a little more difficult to have good places . The problem lies in guests who set aside many lounge chairs and do not return to use them until 5 hours later (I witnessed this a couple of times) but you can still tell the staff and they will help you find a good place. Daniel and Alma at the towel service were very kind and attentive, every day we were served with a big smile and kindness.The beach is also beautiful and very swimmable, the waiter service in that area is also good, I don't remember the names of everyone who served us but they were always super attentive to us.The food, both breakfast and snacks, was good, I liked that depending on the day there was a lot of variety in the bars and I will not tire of reiterating that seriously the service is incredible, all the workers in the snack area, mainly the grill, are nice, friendly and gentle, I had to be served several times by a girl who was in training at the hamburger grill and she always had a big smile on her face and was very friendly despite the heat of being there.The restaurants are excellent and the superior level of food in the morning and afternoon is evident. Also the waiter service at Market, Zen, Ipanema and mainly Ciao is excellent, we greatly appreciated the attention of the hosts. The day we celebrated our anniversary, Ciao's hostess was the best, they sent us a small detail to the table apart from continually congratulating us both herself and our waiters (sorry for forgetting their names 😭)I don't want to go on so long, but in general we love this hotel, we spent some incredible days here and we already want to return.I really want to highlight that EVERYONE's service was the best, Vero at Caffeto is a love, the entertainment team both at the pool and on the beach are super nice, the lifeguards who are always on the lookout, all the cleaning and service staff, The bell boys at the arrival and departure are also on another level. Victor from legendary tmb was mega kind and understanding with us upon our arrival as he explained to us in general terms what he offered and understood that we were also tired, we want to thank Cristobal and his partner who offered us a great deal to return to the Hard chain Rock coming soon 🙌🏽🙌🏽🙌🏽 we can't wait to see the other resorts they have ❤️Seriously, the staff here is something else, we already want to come back and bring family and friends with us.Thank you Hard Rock team for giving us an unforgettable and perfect vacation, we are leaving very happy and we are going to miss you, we hope to see you soon Hard Rock family❤️
This is our go to beach spot we all inclusive offering is amazing and if you can find it on sale, it’s even better multitude of restaurants, pools bars, and the classic Hard Rock experience.
A very complete hotel, the people are very friendly. Delicious food, I have no complaints.
Everything is great in the hotel, I highly recommend it, the customer service is very good, nothing more than the elevator was failing a lot and some facilities are already old but everything is fine, the rooms are not that great and are a little small but going there is to have fun and not be locked in a room
My family and I enjoyed our stay overall but did have a couple of concerns:1. On a thursday night 2 out of the 4 restaurants on campus were not open making it very difficult to get a place at the 2 that were open, really spoilt our dinner plans2. Room service messed up our order at least 3 times even though the person taking the order noted and repeated them back correctly to me after taking the orders every time.Not gonna name any competitors in my review but I have had better experiences elsewhere in the area.
People here are attentive and very nice. Service is really good here. An there's always a special event happening every night
When they say all inclusive they really mean it. Had a more than awesome experience all around. Had a blast with the 24h room service, the espresso machine in the room, the minibar, the coffee shop, restaurants and everything in between. You can also order an electric guitar and an amp to your room (which i did), borrow paddle boards, yayak, boogie board for the beach. The gym is also very well equipped. And the spa delivered way more than I expected 👌
We stayed in the Rock Star Suite and had an awesome week! The service was wonderful and our Butlers, Frank and Uri were super responsive and took care of everything we needed. Food and Drinks were great and the location is right on the beach so we love being able to go for a walk each day. Amy, our Legendary representative was amazing!! Pool concierge Bernie and waiters Juan and Oscar were great and stopped by often to get anything we needed!!
Our bathroom had a bad septic smell. The elevator bell was too loud. We heard the elevator bell all the way into our room. Door to the room needs to be more sound proof. Couldn't order food from the lounge chairs/poolside. The food by the pool area and restaurants was ok.The staff/employees at arrival, check in, bellhop, pool waiters/waitresses, restaurant waiters and waitresses and over all staff services was great.I really enjoyed the pool activities.
I recently had the pleasure of staying at Hard Rock Hotel Vallarta, and I wanted to express my sincere appreciation for the outstanding experience I had, starting from the smooth service as soon as we arrived to the Resort till our last cup of coffee from Cafetto.My husband and I decided to make a trip to the resort to check out the area before having our wedding here in a few months. Lorena and Daniela were amazing, greeting us at the front and making sure we felt welcomed. Rosario, who works at Ciao also provided exceptional service that significantly enhanced my dining experience. All of their attention to detail, warm demeanor, and extensive knowledge of the area truly made my time at the resort memorable. The combination of exquisite food and exemplary service exceeded my expectations. We were treated like real VIPs. They even had amazing shows and events, one of them being a fire show - truly intriguing!I believe that such remarkable experiences should be acknowledged, and I wanted to take a moment to commend the entire team at Hard Rock Vallarta for their dedication to providing guests with an unforgettable dining experience.Thank you for maintaining such high standards of service and creating an environment where guests like myself can indulge in the luxury and excellence that Hard Rock Hotel Vallarta has to offer.
The experience was great, food and beverages are really good, the beach is nice they have enough space for everybody. They have staff all across the property and they are really friendly. The only con's are in the room, is a tiny room and a tiny bathroom... But since You spent most of time out if the room i will keep the 5 stars. Also location is great there is a supermarket at 5 minutes (walking time) if You forget something is better to go there....
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