Privacy Policy

Hotel Resort Discounts LLC
Last Updated: February 2026

Hotel Resort Discounts LLC (“Hotel Resort Discounts,” “we,” “our,” or “us”) operates https://hotelresortdiscounts.com (the “Site”). This Privacy Policy explains what information we collect, how we use it, and the choices available to you.

If you have questions, contact support@hotelresortdiscounts.com.

1. Scope

This Privacy Policy applies to information collected through the Site and through forms we host or embed for trip inquiries, standard hotel bookings, group trips, hosted retreats, and participant or host coordination.

This Policy does not apply to information collected offline or on third-party websites or platforms that we do not own or control.

2. Information We Collect

We may collect the following categories of information:

Contact & Account Information

Name
Email address
Phone number

Trip & Participation Information

Trip dates, preferences, and selections
Registration and form responses
Rooming preferences and itinerary-related details

Communications

Emails, messages, and inquiries you send to us
Communication preferences

Device & Usage Data

IP address
Browser type
Pages viewed
Referrer/UTM data
Timestamps
Cookies and similar technologies

Payment & Booking Information

We may link to or integrate with third-party booking or payment providers. We do not process or store full payment card numbers on this Site.

3. How We Use Information

We use personal information to:

Provide, manage, and coordinate trips, group travel, hosted retreats, and itineraries
Communicate transactional and operational updates by email, SMS, or other channels you request or consent to
Respond to inquiries and provide customer support
Improve Site performance, functionality, and security
Prevent fraud and misuse
Comply with legal obligations and enforce our agreements

4. Legal Bases for Processing (EEA/UK)

Where applicable, we process personal data based on one or more of the following legal bases:

Your consent
Performance of a contract
Legitimate business interests (e.g., service improvement, fraud prevention)
Legal obligations

5. Sharing of Information

We do not sell personal information.

We may share information with trusted service providers that assist us in operating the Site and delivering services, including:

Email and SMS providers (e.g., SendGrid, Twilio)
Hosting, analytics, and technical service providers
Booking and payment partners when you follow links or complete bookings

Group Trips & Hosted Experiences

For group trips, hosted retreats, or instructor-led experiences, we may share relevant participant or host information (such as name, contact details, rooming preferences, and travel details) with hotels, resorts, transportation providers, replacement instructors, or other third-party suppliers solely for trip coordination, fulfillment, safety, and operational purposes, consistent with applicable trip agreements and required waivers.

We may also disclose information to comply with law, protect rights and safety, or in connection with a business transfer.

6. Cookies & Similar Technologies

We use cookies and similar technologies to support site functionality, analytics, and user preferences. You can manage cookies through your browser settings. Disabling cookies may affect certain features.

7. Data Retention

We retain personal information only as long as reasonably necessary for trip operations, legal, accounting, tax, or reporting requirements.

Consent records (including SMS consent) are retained as required to demonstrate compliance.

8. Security

We use reasonable administrative, technical, and physical safeguards to protect personal information. No method of transmission or storage is 100% secure.

9. International Transfers

If you access the Site outside the United States, your information may be processed in the United States or other jurisdictions with different data-protection laws.

10. Children’s Privacy

Our services are not directed to children under 13 (or under 16 in the EEA/UK). If you believe a child has provided personal information, contact us and we will delete it.

11. Your Rights & Choices

Depending on your location, you may have the right to:

Access or correct your personal information
Request deletion
Receive a copy of your data
Object to or restrict certain processing

California (CPRA)

California residents may request access, deletion, and information about disclosures. We do not sell or share personal information for cross-context behavioral advertising.

EEA/UK (GDPR)

You may withdraw consent at any time and have the right to lodge a complaint with your local supervisory authority.

To exercise rights, email support@hotelresortdiscounts.com. Identity verification may be required.

12. Do Not Track

We currently do not respond to browser “Do Not Track” signals.

13. Third-Party Links

The Site may link to third-party websites or services. Their privacy practices are governed by their own policies.

14. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last Updated” date reflects the current version. Material changes will be posted on this page.

15. SMS Program Terms – Trip Updates

Program Name: Hotel Resort Discounts Trip Updates
Sender: Messages may be sent from +1 (888) 317-2417 or other designated Hotel Resort Discounts numbers

Purpose

Operational, non-marketing trip communications, including:

Deposit and payment reminders
Participant-form reminders
Itinerary updates
Day-of and operational notifications

How You Opt In

Providing a phone number alone does not constitute consent.

You opt in by checking an unchecked box on our trip form stating:

“I agree to receive trip updates by text (SMS) from Hotel Resort Discounts at the number provided. Msg & data rates may apply. Message frequency varies. Reply STOP to opt out, HELP for help. Consent is not a condition of purchase.”

Forms may be submitted without opting in.

When you opt in, we store your phone number, consent flag, timestamp, IP address, and page URL as proof of consent.

Message Frequency, Fees & Coverage

Frequency varies by trip (typically up to ~6 messages per trip, plus day-of updates if needed)
Message and data rates may apply
U.S./Canada messages are sent from toll-free numbers; other regions may receive messages via alternate channels (e.g., email or WhatsApp)