Terms & Conditions
HOTEL RESORT DISCOUNTS LLC — TERMS & CONDITIONS
Company: Hotel Resort Discounts LLC (“Agency”)
Address: 1420 Shaw Ave, Suite 102, Clovis, CA 93611
Email: support@hotelresortdiscounts.com
Website: www.hotelresortdiscounts.com
1. Introduction
Welcome to Hotel Resort Discounts LLC (“we,” “us,” or “our”). By accessing or using our website, you agree to these Terms & Conditions.
The Agency acts solely as a facilitator between users and third-party travel suppliers, including hotels, resorts, and booking platforms. The Agency does not own, operate, manage, or control hotels, resorts, airlines, transportation providers, or other third-party suppliers.
These Terms govern general website use and standard hotel bookings only, unless otherwise stated.
2. Booking & Payment (Standard Hotel Bookings)
All hotel bookings made through the website are subject to availability and pricing provided by third-party suppliers. The Agency does not guarantee accuracy of rates, availability, or services supplied by third parties.
Prices shown at checkout are subject to applicable taxes, fees, and hotel policies. Resort fees or local charges may be payable directly to the hotel.
3. Booking Confirmation
A booking is considered confirmed only when a confirmation email is issued. Users are responsible for reviewing confirmation details and reporting discrepancies promptly.
Failure to receive confirmation does not constitute confirmation.
4. Cancellations, Amendments & Refunds
Cancellation and modification policies are determined solely by the hotel or third-party supplier. Some bookings may be non-refundable or subject to penalties.
Refunds, if applicable, follow supplier policies and timelines.
5. Additional Charges
Additional charges may apply, including taxes, resort fees, gratuities, or local surcharges, which are the responsibility of the traveler.
6. Disclaimers & Limitation of Liability
The Agency makes no representations regarding hotel quality, safety, or suitability. To the maximum extent permitted by law, the Agency is not liable for damages arising from third-party services.
Maximum liability, if any, is limited to amounts paid directly to the Agency for the applicable booking.
7. Group Trips, Hosted Retreats & Special Travel Programs
Participation in group trips, hosted retreats, instructor-led experiences, or coordinated group travel is governed by separate, trip-specific agreements, which may include:
Hosted Group Trip Collaboration Agreement
Trip Addendum
Participant Travel Waiver & Release of Liability
Group-specific Terms & Conditions
These documents govern confirmation rules, minimum thresholds, payment schedules, refunds, substitutions, airfare policies, and responsibilities.
In the event of any conflict, trip-specific documents control.
8. Airfare Policy (General)
Unless expressly stated in writing, travelers are responsible for booking their own airfare. Airfare should not be booked until official confirmation is issued.
9. Third-Party Services & Links
The Agency may link to third-party services or APIs. The Agency is not responsible for discrepancies, errors, or service failures by third parties.
10. Intellectual Property
All website content is owned by the Agency or its licensors and may not be used without written permission.
11. User Responsibilities
Users agree to provide accurate information, comply with laws, and use the website responsibly.
12. Disputes
The Agency may assist with dispute communication but does not assume responsibility for resolving disputes between users and suppliers.
13. Governing Law & Jurisdiction
These Terms are governed by the laws of the State of California. Any disputes shall be resolved in Fresno County, California.
14. Modifications
The Agency reserves the right to update these Terms at any time. Continued use constitutes acceptance.
15. Contact Information
Hotel Resort Discounts LLC
Email: support@hotelresortdiscounts.com
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