The Hard Rock Hotel Los Cabos
All Inclusive Included
All Inclusive Included
Address: Fraccionamiento Diamante, Cabo San Lucas, Baja California Sur, 23473 Mexico
Hotel Amenities you Can Expect!
- 5-Star accommodations
- Casual and à la carte dining
- Beverages (alcoholic and otherwise)
- Delicious snacks
- 24/7 in-room service
- Land sports
- Fitness center
- Poolside service
- Daily activities
- Nightly entertainment
- Live entertainment
- Free Wi-Fi in-room & resort-wide
- Parking free
- Unlimited phone calls to the Continental US and Canada
- Private function concessions
The Hard Rock Hotel Los Cabos
The Hard Rock Hotel Los Cabos provides a luxurious, all-inclusive beachfront experience with a variety of dining options, including several top-tier restaurants and bars, plus nightly entertainment. Guests can enjoy accommodations featuring private balconies, hydro spa tubs, and 24/7 in-room dining. The resort caters to all ages with amenities such as a kids’ club, a teen lounge, and numerous recreational activities, ensuring an unforgettable stay for everyone.
Experiences at The Hard Rock Hotel Los Cabos
Room Amenities at The Hard Rock Hotel Los Cabos
- Sleep like a Rock® bedding featuring 300-thread count, Egyptian cotton
- Terrace with a sofa, one chair, a table and a hydro spa tub
- Private bathroom with shower and double sink vanities
- Mini bar with soda, bottled water, juice & domestic beer
- Flat screen HDTV with plug-and-play technology
- Purified bottled water
- Bathrobes & slippers
- In-room digital safe (laptop size)
- Individually controlled A/C
- Espresso / American coffee maker
- 24-hour in room dining
Frequently Asked Questions
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We work directly with hotels & trusted wholesale suppliers who give us access to discounted rates not available to the general public. These rates are often offered in bulk to travel agencies like ours, allowing us to pass the savings on to you.
While hotel websites and large booking platforms typically show retail prices, our connections let us offer special rates—often lower for the same dates and room types.
Check-in is at 3 PM and check-out is at 12 PM.
Yes, airport transportation can be arranged for an additional fee.
Yes, the hotel offers all-inclusive packages that include meals, drinks, and activities.
The resort features multiple restaurants, including international cuisine, steakhouses, and casual dining.
Some restaurants may have a casual elegant dress code, especially for dinner.
Activities include golfing, water sports, fitness classes, and evening entertainment.
Yes, there is a kids’ club with supervised activities for children.
Yes, the resort has a full-service spa offering a variety of treatments.
Rooms feature amenities such as hydro spa tubs, private balconies, and 24-hour room service.
Yes, the hotel offers extensive meeting and event spaces equipped with modern technology.
What Do People Think About Staying At The Hard Rock Hotel Los Cabos?
Based on 8453 reviews
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We went here for our honeymoon for 10 days and we did not want to leave!
Everything was wonderful from the service, the events, the FOOD! It definitely felt welcoming and we loved getting to know some of the staff members plus the other guests that were here.
There’s always lots to do so you never could get bored.
Now I would do a proper review if I didn’t mention some minor minor things.
While the views, and weather is beautiful one thing is if you like the ocean you can’t swim in this area, but Hard rock as lots of pools to accompany that, and you can still walk along it
It is the Hard Rock so you kind of expect it to have lots of music and be rowdy, so if you are looking for a calm quiet place, this may not be for you; however they do have quiet soft music in the mornings, and there are areas where you can relax more.
The food was SO good everywhere, just if you want to get into restaurants they don’t really have reservations for anything if it’s a busy time you may have to wait awhile, especially if they have weddings happening which takes up a lot of those areas.
Honestly there’s not much else cause we really enjoyed our stay, I recommend going on some excursions cause those are incredible!
The people here truly desire to make your time at hard rock welcoming
Everything was wonderful from the service, the events, the FOOD! It definitely felt welcoming and we loved getting to know some of the staff members plus the other guests that were here.
There’s always lots to do so you never could get bored.
Now I would do a proper review if I didn’t mention some minor minor things.
While the views, and weather is beautiful one thing is if you like the ocean you can’t swim in this area, but Hard rock as lots of pools to accompany that, and you can still walk along it
It is the Hard Rock so you kind of expect it to have lots of music and be rowdy, so if you are looking for a calm quiet place, this may not be for you; however they do have quiet soft music in the mornings, and there are areas where you can relax more.
The food was SO good everywhere, just if you want to get into restaurants they don’t really have reservations for anything if it’s a busy time you may have to wait awhile, especially if they have weddings happening which takes up a lot of those areas.
Honestly there’s not much else cause we really enjoyed our stay, I recommend going on some excursions cause those are incredible!
The people here truly desire to make your time at hard rock welcoming
This was my first time visiting a Hard Rock Resort and my expectations were far exceeded! As soon as we arrived on the resort, Oscar Lopez was there ready to assist us with our check in. Through out the duration of our stay he was always around to help book chairs, cabanas or our dinner reservations. He really made being there a breeze. Mar with the concierge was very helpful with any issues/questions regarding off the resort things or excursions. Would also like to mention Kevin at the Legendary pool, his poolside service was great and very consistent! Overall, the stay was great! It was slightly windy on the resort but that was manageable. Ocean = bad, drinks = good 🙂
We had an amazing stay at the Hard Rock Hotel Los Cabos! My wife and I booked the Rock Royalty level, and from the moment we arrived, Salvador and Rafael went above and beyond to make sure we were taken care of. They were incredibly helpful, always available, and made our entire experience smooth and relaxing. Whether we had questions, needed assistance, or just wanted recommendations, they were our go-to people. The food, shows, and atmosphere were all great, but the personalized service from Salvador and Rafael is what truly made the trip special. Thank you both for everything!
We cannot say enough about the incredible service we received from our butler, Oscar, during our stay at the Hard Rock Hotel in Cabo. From the moment we arrived, he created countless “wow” moments that made our vacation truly unforgettable. His attention to detail, warmth, and professionalism stood out in every interaction.
Even while managing multiple guests, Oscar made us feel like we were his top priority. Every request was met with grace and care, and he consistently went above and beyond to ensure our stay was seamless and special. His dedication and personal touch truly made all the difference.
Oscar left a lasting impression on us, and we are deeply grateful for everything he did to enhance our experience. We sincerely hope to see him again on our next visit!
Even while managing multiple guests, Oscar made us feel like we were his top priority. Every request was met with grace and care, and he consistently went above and beyond to ensure our stay was seamless and special. His dedication and personal touch truly made all the difference.
Oscar left a lasting impression on us, and we are deeply grateful for everything he did to enhance our experience. We sincerely hope to see him again on our next visit!
We recently stayed at the Hard Rock Hotel Los Cabos, and I cannot say enough wonderful things about the Kids Club! From the moment we arrived, the team made my daughter Elizabeth feel so welcome, safe, and excited to be there.
A huge thank you to Zaida, Jacky, Sonia, Ashley, and Ximena for the incredible care and attention they showed. Each one of them went above and beyond to make Elizabeth’s experience unforgettable. They created a warm, fun, and nurturing environment that she looked forward to every single day.
The activities were creative, engaging, and perfectly tailored for the kids — from arts and crafts to games and theme days, Elizabeth had the best time and made so many special memories. As a parent, knowing she was in such great hands made our vacation even more relaxing and enjoyable.
Thank you again to the amazing Kids Club team at Hard Rock Hotel Los Cabos. We can’t wait to come back
A huge thank you to Zaida, Jacky, Sonia, Ashley, and Ximena for the incredible care and attention they showed. Each one of them went above and beyond to make Elizabeth’s experience unforgettable. They created a warm, fun, and nurturing environment that she looked forward to every single day.
The activities were creative, engaging, and perfectly tailored for the kids — from arts and crafts to games and theme days, Elizabeth had the best time and made so many special memories. As a parent, knowing she was in such great hands made our vacation even more relaxing and enjoyable.
Thank you again to the amazing Kids Club team at Hard Rock Hotel Los Cabos. We can’t wait to come back
We just returned from a wonderful location at the all inclusive Hard Rock Los Cabos. We had a wonderful day there. Our room was great, it had a good view of the ocean.During our stay there, we had two excellent butlers, Chetan Phondekar and Edson Solano, who help to make our vacation memorable. They met with us daily to go over our schedule and help to arrange for dinner reservations and any excursions that we wanted to go on. We really enjoyed the sailing and whale watching. They are also very helpful in reserving seats at the shows that they had at the resort. We really enjoyed the restaurant Umo, Which served Mayan food. But all the restaurants were great. I would highly recommend if you’re going to Los Cabo to stay at the Hard Rock Cabo and try to have Chetan and Edson as your butlers
First time going to Los Cabos and first time stay at hard rock
The hotel has good design, great character of its own.
the main entrance give you the wow factor. The only downside is check in time. It took us 40 minutes to check in. they did offer you drinks while you’re waiting in line however, this is the longest wait time I ever have to check in to a hotel.
After the check in, they will give you a presentation about the resort and try to get you signed up to timeshare
Not pushy and won’t get uncomfortable however, this is something you cannot avoid with every single resort you go to
The room that we book is 2 double bed, spacious, clean, full of snacks and fridge with drinks, great decor in the room nice view with balcony and a Jacuzzi at the balcony as well facing the beach
Please note there’s undercurrent on this side of island so the resort would not allow you to have any activity at the beach so if you like beach activity, you probably have to consider other location instead.
They have one main restaurant that offers buffet for breakfast lunch and dinner
Lots of selections and Service is fantastic friendly staffs
They also have other specialty restaurants, such as Italian, Mexican, Asian, and steakhouse
We did try the room service, short wait time, super friendly
They have a few pools to choose from. They have adult only and they have shallow pool for the young kids. Poolside services is top notch always checked on you ensure you have enough towels, offer drinks, and food.
Overall experience with this hotel is very good.
The hotel has good design, great character of its own.
the main entrance give you the wow factor. The only downside is check in time. It took us 40 minutes to check in. they did offer you drinks while you’re waiting in line however, this is the longest wait time I ever have to check in to a hotel.
After the check in, they will give you a presentation about the resort and try to get you signed up to timeshare
Not pushy and won’t get uncomfortable however, this is something you cannot avoid with every single resort you go to
The room that we book is 2 double bed, spacious, clean, full of snacks and fridge with drinks, great decor in the room nice view with balcony and a Jacuzzi at the balcony as well facing the beach
Please note there’s undercurrent on this side of island so the resort would not allow you to have any activity at the beach so if you like beach activity, you probably have to consider other location instead.
They have one main restaurant that offers buffet for breakfast lunch and dinner
Lots of selections and Service is fantastic friendly staffs
They also have other specialty restaurants, such as Italian, Mexican, Asian, and steakhouse
We did try the room service, short wait time, super friendly
They have a few pools to choose from. They have adult only and they have shallow pool for the young kids. Poolside services is top notch always checked on you ensure you have enough towels, offer drinks, and food.
Overall experience with this hotel is very good.
I just want to say we had the absolutely best experience at the Hard Rock in Cabo San Lucas. We got married and our entire 60 guests came with us to enjoy our special day. They catered to us every step of the way from the moment we arrived to sending us out the door. A special thanks to our amazing wedding coordinator Eddiana who went out of her way to make sure all the details were perfect. Another special thanks to concierge staff Sal and Laura that made sure if we needed anything at all they were right there! All the staff was able to get ahold of us through the WhatsApp and they were constantly messaging to check in on us. The vacation planners that set up our Cabo mar cruise. The pool staff for dealing with our craziness #reesewedding420. And our fantastic wedding planner Lindsay for the suggestion of Hard Rock. We loved our experience and it was the absolute best if anyone is ever considering a place for your wedding this is the place to be!!
We had an amazing stay at Hard Rock Cabo with our family, especially our young daughter. From start to finish, the service was top-notch—every staff member we encountered was friendly and helpful. The food really stood out compared to other resorts we've been to—lots of variety and everything tasted fresh and delicious. Our room was clean and comfortable, and the resort itself was beautiful with plenty of pools to enjoy. We especially loved the coffee/café shop—it became a daily stop for us!
The only downside was the wind during our stay in mid-April, which made it a bit chilly at times. Also, our room on the 3rd floor was right above a nightclub, and we could hear the bass until around 2am every night, which made it tough to sleep. We do wish we had been relocated to a quieter building.
Despite that, we had a wonderful time and would definitely come back again in the future. A great family getaway overall!
The only downside was the wind during our stay in mid-April, which made it a bit chilly at times. Also, our room on the 3rd floor was right above a nightclub, and we could hear the bass until around 2am every night, which made it tough to sleep. We do wish we had been relocated to a quieter building.
Despite that, we had a wonderful time and would definitely come back again in the future. A great family getaway overall!
We went for spring break and had an amazing experience! Mar from the concierge team really made our experience an unforgettable one! She went above and beyond to make sure our daughter felt like a princess after getting hurt on our first day. She treated us like family and we were blown away with the level of service we received from her especially. Nieto, our waiter at the Eden pool also went above and beyond for us each day! He consistently made sure we had everything we needed, grabbed us extra towels without asking, and really enhanced our pool experience. Overall, this was the best experience we’ve had in Cabo thanks to the impeccable service, great food, and wonderful amenities the Hard Rock has to offer. We have been traveling to Cabo since 2017 and this was our third different resort. We will absolutely come back!!
This is a great resort with no shortage of activities. Great location right on the Pacific Ocean with whale watching right from your patio. So many great pools and dining options. Staff was great always willing to help. Danny and Ted were amazing to us always willing to help with any transport and reservations and if you have the legendary package I would recommend either of these two. I would highly recommend the hard rock in Cabo.
Danny Blood and Ted Lima from concierge made our stay! They were fantastic, and helped us maximize our stay and make it unique. Hotel is new and well done. Loud during the day with music, but calms down at night. Beautiful quiet beach, but is more windy on the pacific side. Sushi bar at Zen was great! Food is good, house wine could be improved. Loved the Hard Rock and would stay here again.
We had a great time at the Hard Rock in January. The location of the resort and its grounds were beautiful. It is a long distance from the Los Cabo’s airport and our shared shuttle took almost 2 hours to get there. Private, direct transportation is recommended. We were most impressed by all the staff members we encountered. They were always helpful and did more than expected on several occasions. We had booked a Rock Star Royalty room that included access to a concierge. Also highly recommended. Our concierge, Ted went above and beyond to be accessible and help us with enjoying our holiday to the max. Great person and very effective in his role. The food at all the restaurants was top notch and some of the best we have experienced. Our family group included younger kids who had great times with the pools and water slides as well as the kids club. We would recommend the Hard Rock Resort heartily.
First time staying at a Hard Rock Hotel and it was an amazing experience. Our room was upgraded so Salvador and Dustin were assigned as our concierge. They were very attentive and made sure that anything we needed was taken care of. Salvador and Dustin stayed in constant contact and quickly answered any questions we had. The rest of the hotel staff was just as amazing and friendly. There was plenty of activities to do at the resort so there was never anytime to be bored. This hotel also has several pools with a ton of chairs so there was never a concern about not have a lounge chair to lay on.
Best Vacation for Our 5-Year-Old!
We had the best vacation at Hard Rock Hotel Los Cabos, and it was truly unforgettable for our 5-year-old son, Vivin! The Kids & Teens Club team—Sonia, Zaida, Fernanda, Andrea, Ashley, Jacky, and Ximena—was absolutely amazing. They made every moment special, and Vivin loved spending time with them. From disco night, kids’ singing, pool fun, and beach activities, he was entertained all day and always wanted to go back. We couldn’t have asked for a better team—they made the experience magical!
The hotel and food were excellent, and the service was very prompt. A few minor improvements could enhance the stay:
• Pillows and bedsheets had some back fungus-like marks, which could be taken care of.
• Zen Restaurant reservations were a bit confusing. Only the Teppanyaki and Sushi Bar require reservations, but the staff was unclear, causing multiple trips to clarify.
On the plus side, the vacation planners were incredibly helpful, and all tours conveniently picked us up from the hotel lobby. A special thanks to Julio, our photographer, who helped us capture beautiful memories!
Overall, this was an amazing trip, and we are so grateful to the Kids & Teens Club team for making it so special. We highly recommend this hotel for families with kids!
Thank you for the unforgettable experience!
We had the best vacation at Hard Rock Hotel Los Cabos, and it was truly unforgettable for our 5-year-old son, Vivin! The Kids & Teens Club team—Sonia, Zaida, Fernanda, Andrea, Ashley, Jacky, and Ximena—was absolutely amazing. They made every moment special, and Vivin loved spending time with them. From disco night, kids’ singing, pool fun, and beach activities, he was entertained all day and always wanted to go back. We couldn’t have asked for a better team—they made the experience magical!
The hotel and food were excellent, and the service was very prompt. A few minor improvements could enhance the stay:
• Pillows and bedsheets had some back fungus-like marks, which could be taken care of.
• Zen Restaurant reservations were a bit confusing. Only the Teppanyaki and Sushi Bar require reservations, but the staff was unclear, causing multiple trips to clarify.
On the plus side, the vacation planners were incredibly helpful, and all tours conveniently picked us up from the hotel lobby. A special thanks to Julio, our photographer, who helped us capture beautiful memories!
Overall, this was an amazing trip, and we are so grateful to the Kids & Teens Club team for making it so special. We highly recommend this hotel for families with kids!
Thank you for the unforgettable experience!
We had a girls trip and had an amazing time at hard rock Los Cabos ! Dustin and Salvador were our concierge team and went ABOVE AND BEYOND! Amazing team. Danny, the two Pedros and Edgar at the pool took amazing care of us. I hope they are rewarded with my review because they all deserve some recognition. Thank you HR Los Cabos. From: The Book Club.
We had a great stay at the Hard Rock Hotel Los Cabos. All of the staff were helpful and friendly, especially Rafael Torres Butler. He went above and beyond to make sure we had everything we needed for a great vacation.
Great hotel and friendly staff…This review is 5 years late but I was cleaning up some pictures and wanted to share. I enjoyed everything about this hotel and based on the average review I see others have enjoyed it as well. I loved the premium options for all-inclusive as I usually would not choose an all-inclusive property. All of the restaurants were great and my room very comfortable with a nice view. The location is not very close to city center but the taxi ride was not difficult and didn’t take long at all. I hope to return soon
We celebrated our 20 year anniversary for bookclub at the Hardrock Los Cabos & had a blast! The service was amazing, the hotel is extremely clean & many options for fun activities. Dustin & Salvador were our concierges and provided top notch service with a smile 😀😀 They checked on us from sunrise to sunset! Thank you for the amazing experience.
The best place in Los Cabos to see dozens of whales and dolphins on the beach
Wonderful place to stay. The food is outstanding. We will come again. They assigned us an assistant Ted who was wonderful especially when we had an issue at the spa. Giovanni at the UMO restaurant is the best waiter we have had, very professional and on top of everything!
While the resort was spectacular the customer service was terrible. I made a booking months prior and received a confirmation for 3 although when receiving my final email to pay my last balance a couple weeks prior to arrival, I was told it was only for 2 adults. I went and contacted customer care although nobody could help with the issue. I was transferred back and forth between the reservations department and the property although each said it was the others responsibility and kept transferring me on. Nobody could assist and was told that I have to pay an additional $1000 to add on another adult even though I had documentation and already paid for the 3 adults. I brought it to the receptionist attention upon check in, was told they would follow up with me although never did. I informed them again on checkout but again did not help and was told to instead follow up on my review email which I still have not received weeks later. Don’t be screwed by a company with poor customer service who is just after scamming you out of money.
I showed my confirmation email for 3 adults and still was told I have to pay an additional amount. Documentation of my reservation and it somehow suddenly changed on their end but state it was not a fault in their reservations system. Be very aware and don’t get screwed out of your money. I will never stay at a hard rock property nor recommend it to anyone I know.
I showed my confirmation email for 3 adults and still was told I have to pay an additional amount. Documentation of my reservation and it somehow suddenly changed on their end but state it was not a fault in their reservations system. Be very aware and don’t get screwed out of your money. I will never stay at a hard rock property nor recommend it to anyone I know.
My stay at Hard Rock Hotel Los Cabos was nothing short of amazing. The resort is stunning, with beautifully maintained facilities and a wide range of activities to enjoy. The food was exceptional, with plenty of delicious options to choose from, and the staff was incredibly friendly and attentive.
The highlight of my trip was definitely the Functional Training class at Body Rock with Andrey. It was such a fun and high-energy workout! Andrey is an outstanding instructor who made the session both challenging and enjoyable. I had an incredible time and would absolutely recommend trying his class—it’s an experience you don’t want to miss!
The highlight of my trip was definitely the Functional Training class at Body Rock with Andrey. It was such a fun and high-energy workout! Andrey is an outstanding instructor who made the session both challenging and enjoyable. I had an incredible time and would absolutely recommend trying his class—it’s an experience you don’t want to miss!
Had the best time ever, this resort is absolutely awesome! If you're lucky enough to have concierge service. I hope you get Ted as your concierge because he is absolutely awesome as well. There wasn't a thing Ted wasn't able to do for me. He took so much off my plate so I could just enjoy myself and relax.
It was my first time in Cabo , so first time at Hard Rock Hotel. It’s a beautiful hotel with all the amenities you would expect. I can’t say enough about the staff! They were very attentive, knowledgeable and extremely helpful with our needs. There are a few standout members of the staff I feel like I have to mention. First off, we stayed in a Rock Royalty Room and it comes with our own personalized Rock Royalty Concierge. Our Concierge was Naomi Bustos and hands down the best asset of the hotel. She told us how things worked ( reservations,etc) , she reserved bowling times, reserved a cabana for us, scheduled a taxi for a ride into town, kept us up to date on our travel time for our transportation to the airport, and generally checked in from time to time to inquire if there’s anything we needed. Also, she scheduled housekeeping to visit our room while we were at the pool. In addition to Naomi, around the pool, Stephanie was always there helping us with towels, umbrellas and even helped decorate our cabana for my grandson’s 21st birthday party. She assembled a crew of staff to sing Happy Birthday to him and brought him a birthday cupcake. Very nice person and a wonderful touch from your staff. Also, around the pool was Felix and Sergio, they never had us wondering who was waiting on us or where was our order. Very friendly and outgoing.
We ate at all the restaurants and the food was excellent. Much better than we expected. It was a top notch vacation for me and my family.
Jim
We ate at all the restaurants and the food was excellent. Much better than we expected. It was a top notch vacation for me and my family.
Jim
Valentin good job and very wonderful service!! He deserve a good recommendation for model employee! Thank you Hard rock for wonderful vacation!
Hotel was clean, tons of activities, great support from the staff and overall an enjoyable and carefree stay. Celebrated a 50th birthday party over a weekend with 100% occupancy and it never felt crowded or like they were at capacity. Valentin went above and beyond at breakfast to make sure we were completely happy and had everything we needed.
very good, excellent services, incredible shows, very good treatment from the staff, very good coexistence, super Johnny, very pro
Valentin at Marker Restaurant was fantastic! He was the best waiter! Thank you!!!
Awesome breakfast! Valentin took care of us at the Market. Even made a special dessert for her birthday celebration.
Positive points
- The hotel by itself is beautiful and so big! I love the jacuzzi on the balcony and the pools
- All of the staff were so nice, they make you feel like home.
Negative Points
- as a Mexican I didn’t like the food unfortunately. The buffet wasn’t the best. The restaurants were ok. Maybe if you’re from other countries you will like it
- It’s cold! I went in summer and it was cold, they told us in that side of the hotel its usually colder.
- You can’t swim in the ocean. It’s very dangerous.
- It’s far from all the famous places. You didn’t even feel like you’re in Cabo at all
OVERALL
- if you want to relax and stay in the pools.this maybe will be for you
- If you want to explore Cabo and eat authentic Mexican food, this will not be for you
- The hotel by itself is beautiful and so big! I love the jacuzzi on the balcony and the pools
- All of the staff were so nice, they make you feel like home.
Negative Points
- as a Mexican I didn’t like the food unfortunately. The buffet wasn’t the best. The restaurants were ok. Maybe if you’re from other countries you will like it
- It’s cold! I went in summer and it was cold, they told us in that side of the hotel its usually colder.
- You can’t swim in the ocean. It’s very dangerous.
- It’s far from all the famous places. You didn’t even feel like you’re in Cabo at all
OVERALL
- if you want to relax and stay in the pools.this maybe will be for you
- If you want to explore Cabo and eat authentic Mexican food, this will not be for you
I’ve enjoyed my stay. There is so much to do here from eating to all kinds of activities . Our host Naomi was the absolute best!!
My stay was absolutely amazing! Naomi took wonderful care of us, catering to our every need! Many times she anticipated the need even before asking, taking care of it in advance. The best concierge EVER! The entire resort staff was friendly and extremely accommodating. I would recommend this resort to everyone. You will not be disappointed!
Excellent advisory service from Danni (Concierge) and the BEST the atmosphere and pool service with the team of Tony, Sebastian and Super Johny!! Many thanks to the whole team! 👍👍
Juan Carlos from Zen Restaurante took great care of us! It is recommended to stay here. We will return soon. Thank you very much for everything
My recent stay at the Hard Rock Hotel in Los Cabos was nothing short of extraordinary, thanks in large part to the impeccable service provided by Hector, the Rock Royalty Concierge. From the moment we arrived, Hector went above and beyond to ensure that every aspect of our stay was flawless.
Hector's attention to detail was remarkable. He greeted us with a warm smile and a personalized welcome, taking the time to understand our preferences and desires for our stay. Throughout our time at the hotel, he was always available to assist us with anything we needed, whether it was arranging dinner reservations at the hotel's exquisite restaurants, coordinating transportation for excursions, or providing recommendations for local activities.
One of the standout experiences of our stay was Hector's assistance in securing VIP access to the hotel's exclusive amenities. From the vacation planning to the luxurious spa treatments, Hector made sure that we felt like true rock royalty every step of the way.
Moreover, Hector's professionalism and genuine hospitality truly set him apart. He not only met but exceeded our expectations, ensuring that our stay was memorable and enjoyable in every possible way.
I cannot thank Hector and the Rock Royalty Concierge service at the Hard Rock Hotel in Los Cabos enough. If you're looking for a truly exceptional experience that combines luxury, convenience, and personalized service, look no further than Hector and the team at Hard Rock. They are the true rock stars of hospitality (10/10)
Hector's attention to detail was remarkable. He greeted us with a warm smile and a personalized welcome, taking the time to understand our preferences and desires for our stay. Throughout our time at the hotel, he was always available to assist us with anything we needed, whether it was arranging dinner reservations at the hotel's exquisite restaurants, coordinating transportation for excursions, or providing recommendations for local activities.
One of the standout experiences of our stay was Hector's assistance in securing VIP access to the hotel's exclusive amenities. From the vacation planning to the luxurious spa treatments, Hector made sure that we felt like true rock royalty every step of the way.
Moreover, Hector's professionalism and genuine hospitality truly set him apart. He not only met but exceeded our expectations, ensuring that our stay was memorable and enjoyable in every possible way.
I cannot thank Hector and the Rock Royalty Concierge service at the Hard Rock Hotel in Los Cabos enough. If you're looking for a truly exceptional experience that combines luxury, convenience, and personalized service, look no further than Hector and the team at Hard Rock. They are the true rock stars of hospitality (10/10)
The hotel itself is a musicians Paradise. You can rent up to 14 fender guitars brought to your room. You can place a hold on a vinyl record player the bands here and musicians are amazing and the music throughout the hotel is amazing.
Valentin from restaurant Market was accident he was fine. He was very helpful. We’ve been having a great time and he was very attentive.
Valentin from restaurant Market was accident he was fine. He was very helpful. We’ve been having a great time and he was very attentive.
We had an amazing server at Valentin at the buffet market restaurant. He was super delightful, kind and very sweet. We are here for our cousins wedding and he made sure we all had drinks and food always. Definitely a one of kind server. Valentin made our stay amazing 🙂 THANK U VALENTIN… hard rock you have an amazing employee with a beautiful heart !
My family and I recently had the pleasure of staying at Hard Rock Cabo, and it exceeded all our expectations. From the moment we arrived, we were greeted with exceptional service that truly made our vacation unforgettable.
A standout feature of our experience was the incredible staff members who went above and beyond to ensure our stay was perfect. Special mention goes to Jose and Gabrielle at the Steak House, Josh at the Brazilian restaurant, Chris and Super Pete for their entertaining performances, David at the Mexican Restaurant's bar, as well as the staff at Zen and the coffee shop. Manuel and his team kept the drinks flowing by the pool.
A particular thank you goes to Karen Caballero, our concierge, whose dedication and attentiveness made our stay seamless. No request was too big or small for her, and her assistance was invaluable throughout our trip.
The resort itself is a haven of safety and cleanliness, with modern amenities that catered to our every need. From the well-appointed rooms to the variety of dining options, Hard Rock Cabo left nothing to be desired.
One of the most touching moments of our trip was seeing how much our 6-year-old daughter adored Chris, one of the entertainers. She was so sad to leave him behind, which speaks volumes about the lasting impression the staff made on us.
In conclusion, our time at Hard Rock Cabo was nothing short of exceptional. We are grateful for the memories created and the outstanding service provided by the staff. Thank you, Hard Rock Cabo, for a truly unforgettable experience. We can't wait to return.
A standout feature of our experience was the incredible staff members who went above and beyond to ensure our stay was perfect. Special mention goes to Jose and Gabrielle at the Steak House, Josh at the Brazilian restaurant, Chris and Super Pete for their entertaining performances, David at the Mexican Restaurant's bar, as well as the staff at Zen and the coffee shop. Manuel and his team kept the drinks flowing by the pool.
A particular thank you goes to Karen Caballero, our concierge, whose dedication and attentiveness made our stay seamless. No request was too big or small for her, and her assistance was invaluable throughout our trip.
The resort itself is a haven of safety and cleanliness, with modern amenities that catered to our every need. From the well-appointed rooms to the variety of dining options, Hard Rock Cabo left nothing to be desired.
One of the most touching moments of our trip was seeing how much our 6-year-old daughter adored Chris, one of the entertainers. She was so sad to leave him behind, which speaks volumes about the lasting impression the staff made on us.
In conclusion, our time at Hard Rock Cabo was nothing short of exceptional. We are grateful for the memories created and the outstanding service provided by the staff. Thank you, Hard Rock Cabo, for a truly unforgettable experience. We can't wait to return.
We stayed at Hard rock at the end of April and it was amazing! So many things stood out during our stay. The resort was beautiful and very well maintained. The people were amazing, everyone so nice and helpful. Depending on when you visit check the weather. For us it was very windy!! A light pullover is perfect to bring. Also, the wind made some pools just too chilly to enjoy, however we found a spot at the main pool most days and got lucky in a little corner with plenty of sun and minimal wind. Most stand out though was Sergio!!! He was our server at the pool and he was amazing!! We had a party of about 15 people and he went above and beyond the entire day making sure our drinks were never empty and we were never hungry. He knew what we needed before we asked, so amazing he is a keeper! Also, Mar, at the the concierge desk, amazing! I went to her before my sister arrived and let her know that she was getting married off site during our stay, she went above and beyond to make sure her room was special when we arrived. She even followed up with us 2 days later just to make sure everything went well and to check if we needed anything else. Thanks so much for an incredible stay!
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