Presidential Suite Ocean Front

Room Features

One king size bed and two double queen beds
Work desk with lamp
Mexican decoration
Nestle lamp
Premium organic amenities
Pullout sofá with coffee table
Pre-manufactured Jacuzzi in the room
Air conditioning
All included minibar and snack basket
Nespresso® coffee machine/ tea
Dining room for two people
300 thread Egyptian cotton sheets
Duvet of false feather supporting sustainability
Gel and false feather pillows
Pillow menu
Dresser with bench
Big and illuminated closet
Steam iron and ironing board
Digital safe box with inner laptop size charger
Umbrella
Beach bag
Luggage storage
Traditional Mexican hammocks in the balcony
Individual balcony with reading

Restaurants Included With Your Stay

Services

Daily activities for adults and young people over 16 years old
Water activities in the river: kayak and paddle board
Sundown service
Access to the main gym
Private pick up ($)
Concierge services
Pool Concierge Services
Early Check-In y Late Check-Out 
Pay movies ($)
Pre contact by your Guest Service Manager

Bathroom

Experience Luxury and Elegance in the Presidential Suite at Hotel Xcaret Arte

The Presidential Suite at hotel xcaret arte discount is the pinnacle of luxury and elegance, offering a truly unforgettable experience. This opulent suite is designed to make guests feel like royalty, with every detail carefully considered to provide the utmost comfort and sophistication.

Upon entering the suite, guests are greeted by a grand foyer that leads to the spacious living area. The room is decorated in warm, earthy tones with accents of gold and red, creating a regal atmosphere. The living room features a comfortable seating area, a dining table, and a state-of-the-art entertainment center, perfect for relaxing or entertaining guests.

The bedroom is equally impressive, with a plush king-size bed that promises a restful night's sleep. The linens are soft and luxurious, ensuring guests are enveloped in comfort. The room is adorned with artwork and decor that add to the elegant ambiance, creating a serene and welcoming space.

The master bathroom is a work of art, featuring a large soaking tub, a walk-in shower, and dual sinks. The marble countertops and floors, along with the elegant fixtures, make this bathroom a spa-like retreat.

One of the standout features of the Presidential Suite is the private outdoor space. The suite boasts a large terrace with a Jacuzzi, lounge chairs, and breathtaking views of the lush tropical landscape. Guests can enjoy their morning coffee or an evening cocktail while basking in the beauty of the surroundings.

In addition to the lavish amenities, guests of the Presidential Suite also enjoy exclusive access to the Xhale Club. This private lounge offers personalized concierge services, premium beverages, and gourmet bites, creating a truly VIP experience.

Staying in the Presidential Suite at Hotel Xcaret Arte is an experience like no other. Every detail, from the elegant decor to the premium amenities, has been carefully curated to provide guests with the ultimate luxury experience. If you are looking for a truly unforgettable stay, the Presidential Suite is the perfect choice.

Get Free Access To All Xcaret Parks & Tours With Any Grupo Xcaret Hotel Resort Booking

Restaurants Available at Hotel Xcaret Arte

Arenal

The Arenal restaurant at Hotel Xcaret Arte is a unique dining experience that combines a relaxed ambiance with exquisite cuisine. With its focus on Latin American flavors, Arenal offers guests the chance to try a range of traditional dishes from across the region, including mouth-watering ceviches, succulent grilled meats, and indulgent desserts.

Tah-Xido

Tah-Xido is an exquisite Japanese restaurant located within the luxurious Hotel Xcaret Arte. The restaurant offers a unique dining experience with a menu of traditional Japanese dishes and a sushi bar. Tah-Xido also boasts an extensive selection of sake, Japanese whiskey, and other Japanese beverages.

Cayuco

Cayuco restaurant is an unique dining destination located at the luxurious Hotel Xcaret Arte in the Riviera Maya, Mexico. This restaurant takes guests on a culinary journey that explores the rich flavors and traditions of Mexican cuisine, while also incorporating international influences to create unique and innovative dishes.

Mercado de San Juan

The Mercado de San Juan is a lively and vibrant buffet restaurant located at Hotel Xcaret Arte. The restaurant offers a unique dining experience inspired by the famous market in Mexico City, and features a variety of culinary stations serving up traditional dishes from different regions of Mexico.

Kibi Kibi

Kibi-Kibi Restaurant at Hotel Xcaret Arte offers a unique culinary experience that blends the flavors and traditions of the Yucatan Peninsula with contemporary techniques and presentation. The restaurant’s open kitchen concept allows guests to witness the culinary magic in action.

Cantina Viaipy

Cantina VIAIPY is a vibrant Mexican cantina located in Hotel Xcaret Arte, a luxurious eco-resort in the heart of the Riviera Maya. The restaurant features a lively atmosphere with traditional music and decor, and serves authentic Mexican cuisine and delicious cocktails.

Chino Poblano

Chino Poblano Restaurant at Hotel Xcaret Arte offers a unique culinary experience that blends Chinese and Mexican cuisine. This fusion of flavors and cultures creates a menu full of surprises and delights. Guests can enjoy dishes like dim sum with a Mexican twist, tacos filled with traditional Chinese ingredients, and much more.

Encanta

Encanta restaurant is located inside Hotel Xcaret Arte, a luxurious eco-resort in the Riviera Maya. The restaurant offers an exquisite culinary experience inspired by the flavors of Mexico and the world, using only the freshest and highest-quality ingredients.

Xaak

XAAK Restaurant is a unique dining experience located inside of Hotel Xcaret Arte, a luxurious resort in the heart of the Riviera Maya. The restaurant offers a fusion of traditional Mexican cuisine with a modern twist, using local and organic ingredients to create delicious and healthy dishes.

Bars at Hotel Xcaret Arte

Artistas Rooftop Bar

Indulge in handcrafted cocktails, embrace the vibrant ambiance, and let your senses be inspired by the surrounding creativity.

Musica Rooftop Bar

Musica Rooftop Bar at Hotel Xcaret Arte is the perfect destination to sip, savor, and soak in the captivating atmosphere.

Piramide Wet Bar

Piramide Wet Bar is the perfect oasis to unwind and savor the moment in an extraordinary atmosphere.

Musica Wet Bar

Located within Hotel Xcaret Arte, this vibrant oasis invites you to sip on expertly crafted cocktails, embrace the energetic ambiance, and let the harmonious melodies transport you to a world of pure joy.

Cayuco Wet Bar

Relax by the pool, soak up the sun, and let the laid-back tropical vibes transport you to a state of pure bliss.

Piramide Rooftop Bar

Piramide Rooftop Bar is the perfect retreat to unwind and indulge in a moment of blissful tranquility.

Diseno Rooftop Bar

Perched high above Hotel Xcaret Arte, this hidden gem offers breathtaking panoramic views, expertly crafted cocktails, and a vibrant atmosphere.

El Deseo Speakeasy

Sip on expertly crafted artisanal cocktails that pay homage to the classics while enjoying the captivating atmosphere that transports you to a time of rebellion and indulgence.

Changarrito Artistas Bar

Discover a sensory journey that fuses flavors, aesthetics, and cultural inspiration, inviting you to unleash your inner artist.

Hotel Xcaret Arte Reviews

Hotel Xcaret Arte

4.6

Based on 4900 reviews

review us on

Rafael Acuña

02:46 04 Feb 25

Hotel is nice but service is terrible, really not worth it. Prefer going to Secrets hotels for outstanding service.

Kevin Lader

01:18 03 Feb 25

Booked a 4 night stay at Xcaret with my wife… cost for four night $6k… not the most expansive but no where near the cheapest… Hotel is aesthetically pleasing… Took 40 mins to check in… yeah 40 mins… when we got to the room it was full of bugs… have video and pics… went to ask for another room… said they had a standard room but no refund for the different cost of the room or they would fumigate the room and we could stay there. No sorry nothing… i said okay we’ll take the non bug room and he said to wait in the bug room for the manager…My wife and I have traveled all over and stayed in hundreds of hotels… never had this happen…. I don’t care what the reviews say avoid this place like the plague.. Photos are of one section. FYI.

Shirl Shirl

04:00 07 Jan 25

We were there in early December 2024.Pros: gorgeous hotel with top notch service by the hotel employees. As soon as you come into the lobby, they greet you w lavender scented towels so you can be refreshed.We had a garden view, which was nice. As the hotel is fun inclusive, it means that you are provided alcoholic and non alcoholic beverages in your mini fridge. Each day, they bring you a small gift.Not really a con, but we had higher expectations when it came to the cuisine. I would say it was a solid 4/5.We ate at a few restaurants and the food was consistent, 4/5. The desserts were also ok.Overall, a fantastic experience. I'd go back in a heartbeat. Lots of things to do. Enjoy your time there. Wake up early to catch the sunrise, go out to the beach to enjoy the sunset. Lots of food options and lots of beautiful memories to create 😍😍💝

Tiffanie Farsad

01:49 06 Jan 25

FOOD POISONING EXPERIENCE - WE LEFT EARLY!Hotel Xcaret Arte didn’t meet expectations. The property was beautiful, with stunning architecture and River Spa Suite worth the upgrade.However, the food quality was disappointing—much worse than other resorts in Riviera Maya. Both my friend and I got food poisoning from different dining experiences, forcing us to leave early. The in-room dining options were limited and took 40 min for a bowl of pasta during non-peak dining hours.Customer service was subpar. The onsite doctor didn’t respond during business hours, and the front desk staff showed no concern when we reported the illness. They even tried to get us to sign a waiver forfeiting our refund, which we refused.On a positive note, the spa, housekeeping, and restaurant staff were excellent.Overall, I would NOT recommend this resort to others.

Rodolfo Flores Hinojosa

01:38 05 Jan 25

The overall experience is questionable, but has a major flaw for activities that require prior reservation and restaurants. Most restaurants that require reservation are 1/2 to 3/4 empty, this is a very common problem for restaurants that allow reservations for free but have guests that do not show up and, translate into horrible experience for those who are unable to reserve. We have been trying to reserve for 4 days and no success because they keep asking show up at 5pm but guess what? at 5pm you are doing another activity.They claim many cousines but you cant even enjoy them, so whats the point? They claim all inclusive fun but you cant even reserve certain pre-sold out activities, so...? We actually paid lots of extra activities simply because xcaret didnt have them available (booked out).Very simple solutions:*Higher priority queue vs reservations (this is highly adopted on highly demanded restaurants)*Allow takeout for highly booked restaurants*Allow online reservations vs mandatory in person.

Lin Li

22:01 04 Jan 25

Stupid place, only provide taxi if you don’t have flight confirmation(I WANT BUS). Remember to lie with them if you want uber from airport to next location.And RACIST to all the people who don’t speak Spanish.

Yoshimar Facundo Vinalay

05:58 17 Aug 24

A complete experience, everything of excellent quality, I would return without a doubt

Loving Life

15:14 16 Aug 24

This place is amazing and is next level. They couldn't make a dirty monkey. But one restaurant Arenal actually took the time to get the ingredients to make the drink. It was amazing

Juan Banda

01:19 17 Jul 24

Expensive but worth it

Stephen Fresta

03:47 26 Jun 24

Arte is a step up from Xcaret's slightly older Mexico hotel next door, but the real benefits here are a quieter resort (adults only) and some exclusive beach access. Much like Xcaret Mexico, access to all of Xcaret's parks free of charge is their greatest value.If you have a choice between the two hotels, it's definitely a better experience at Arte. There are rooftop pools for each casa, which are also incredibly convenient. Service was top notch.Almost everything Xcaret touches turns to gold. I hope the quality continues -- we've been to the hotels several times now, and will be going back.Special mentions to Jorge in Casa Diseño who got us a room upgrade, Teresa at the rooftop pool there, and Carime at Casa Fuego's Fuego restaurant who is always an absolute pleasure to chat with.Rooms are 4/5 only because some don't get quite cold enough for us, and the beds are mediocre. Love the technology in the rooms however.

Melissa June

08:12 01 Jun 24

My husband and I were here for our 1 year anniversary. The room was amazing. The food is some of the best authentic Mexican cuisine that he has ever tasted. The staff was extremely helpful and accommodating.We took a tour to Chechen Isa during our stay. The tour guides were very friendly, knowledgeable and a pleasure to be with for 12 hours.The only downside is that it is an hour drive to the airport. However they do give free transportation to and from.

Tasha Johnson

16:07 31 May 24

I’m not even sure where to start…however, I was extremely let down by Hotel Xcaret Arte. I do realize that everyone’s expectations are different but I’m so amazed at the number of positive reviews. My husband and I stayed in the Artistas building with an ocean view, swim up suite on the third floor. I want to start by saying we tipped very well and tipped pretty much anyone we came in contact with. Although, we did NOT leave a generous tip at the end as we had planned due to the lack of good service.Our butler, Emer, started off amazing but quickly fell flat like his counterpart Martin who wasn’t of much help from the very beginning. The communication between butlers seemed to be non existent making it hard to make “successful” requests depending on who was on duty. Please keep in mind our requests were extremely reasonable and included escorting us to dinner on two occasions (butler arrived late on one occasion), two requests for bubble baths (butler arrived after we already returned from dinner to complete the request on one occasion), assistance with placing room service orders (breakfast for our final morning was never placed according to room service). Turn down service was only provided on two of our four nights and our room was never actually cleaned properly. Just fresh towels and sometimes linen when they actually came.The lack of attentiveness and attention to detail was sorely missed. I felt as if they needed to be prompted on most occasions and even then they did not deliver. I will never go back! There are better luxury options available such as Four Seasons, Sofitel, Conrad or similar hotel chains. This is simply my opinion.As for the property, the hotel itself is absolutely stunning. The layout is a bit poorly constructed and quite a bit of walking is required, no golf carts or other forms of transportation throughout the resort. I do want to give a shout out to one of the gentlemen at the Artistas Rooftop pool as he was extremely attentive and helpful. The ceviche and chips and guacamole are simply amazing!! There is construction work going on in the wee hours of the morning, so if you are a light sleeper like me be prepared to hear hammering at the worst possible times. The walls are also extremely thin. You can hear everything and everyone out in the hallway. The busses to and from the parks are overcrowded and not really what I expected.Again for 1k or more a night, I feel we could have or shall I say should have had a much better experience. If you are truly looking for luxury, be sure to explore all of your options.

Diana Gomez

15:10 31 May 24

I love it

Dayana Vanessa Lopez Moreno-Torres (Yani Soul Store)

18:19 18 Mar 23

I recently had the pleasure of staying at the Xcaret Art Mexico hotel, and it was an amazing experience from start to finish. The hotel itself is a work of art, with beautiful architecture and design that incorporates elements of Mexican culture.The staff were incredibly welcoming and helpful, and they went out of their way to make sure we had a comfortable and enjoyable stay. The rooms were spacious and clean, with modern amenities and comfortable beds.One of the highlights of our stay was the on-site art museum, which featured incredible pieces from some of the most talented artists in Mexico. The museum was well-curated and offered a unique glimpse into the rich cultural heritage of the country.The hotel also offered a range of activities and amenities, including a spa, multiple swimming pools, and several restaurants serving delicious food.Overall, I would highly recommend the Xcaret Art Mexico hotel to anyone looking for a luxurious and culturally rich vacation. The combination of stunning architecture, world-class art, and excellent service make it an unforgettable experience.

Emily

19:07 13 Dec 22

Such a unique resort with the rivers and coves winding through the property and out to the beach! Stayed for 5 nights and didn’t even get to see/do everything the resort has to offer so hope to go back someday!Best food I’ve ever had at a resort, even the main buffet was exceptionally good and wide variety of options daily! They ask at every meal if you have any food allergies. There were tons of top shelf drink options at all the bars and restaurants.The pools were a perfectly warm temperature even at the end of November. The beach towels were huge and soft and easy to find new ones around the pools and beach. Never a lack of seating options anywhere.We visited two of the Xcaret parks that are included in the all-inclusive rate and wish we had more time to go to others! Loved that transportation to/from the airport and all the parks was included as well.The service at the resort was the absolute best we’ve ever experienced - the employees seemed genuinely happy and friendly and always asking if they can get you anything. Highly recommending this resort to friends and family!

Lin Jones

12:19 22 Nov 22

I really liked this resort. It is tastefully decorated and a lot of attentions are given to little details. The room is spacious and clean. The food at restaurants are sophisticated and delicious. Services are excellent and activities are well managed. The views are great and all inclusive fun is awesome! I would not hesitate to give it 5 star and want to come back again until my boy friend became very sick on the third day with food poisoning. It was difficult to see him suffering and couldn’t enjoy the activities and food we have paid top dollar for. He is a very healthy man and has hardly gotten sick during our 8 years together. This is the sickest I saw him. Fortunately there is a doctor stationed in the resort (you have to paid $100 for consultation and extra for medication). With two more nights left, I hope he would recover soon. Now I am not sure whether I want to come back here. Too bad because I have really liked this resort.

Lydia du Preez

18:06 01 Dec 21

My husband and I stayed at Hotel Xcaret Arte in November 2021 and had an amazing experience. This is a very nice adult-only all-inclusive resort. The property was absolutely gorgeous! The amenities, food, drinks, service, etc. were all top notch! We loved being right on the ocean and the river. The location and the round-trip transfers to and from the Xcaret parks were very convenient. The only constructive feedback I would provide is that there are no hot tubs on the property, which was disappointing (only hot tub was inside of the Spa, which you can only use when you book Spa services). I would highly recommend Hotel Xcaret Arte!

Kimberly Osborne

01:28 12 Oct 21

Our honeymoon was nothing short of excellent...thanks to Xcaret Arte! We felt welcomed as soon as we stepped off the shuttle. I cannot say enough about Sergio. He greeted us upon arrival and he made sure that we wanted for nothing. Our luggage was taken my mistake at the airport and he made sure we received it. We saw him everyday of our stay and he was always ready to assist in any way he could. It was a very relaxing yet fun experience and I look forward to going back next year!!

Brooke Ahl

01:05 04 Oct 21

We had an absolutely amazing trip, however there was one outstanding moment I wanted to share with you. When we had dinner at Encanta our server was Antonio and he was amazing. I also greatly appreciated him pulling other staff members over to try explaining our dish in English. I love the teamwork the manager Ramon has built in this restaurant. And we made sure to let Ramon know how much we appreciated all the work they had put into this restaurant. We also went back the following night to have some beverages at the bar. We were lucky enough to have the head bartender, Antonio (different Antonio from our server), he blew us away with some of the tastiest drinks. If you get the chance to try Antonio’s white Bloody Mary do it! Don’t let the name scare you away it doesn’t have any tomato juice but is garnished with a sliced cherry tomato. I cannot give this restaurant and our experience here enough props!

Chuck Nibley

23:48 01 Oct 21

Everything about our stay impressed us! From the moment we arrived! this is a destination vacation to enjoy, explore, and immerse your self. There is soo much to see and do! It is really exciting to explore all this amazing and expansive resort has to offer. From the hidden speakeasy, yes it is hidden and fun to actually find. To the many, many pools and restaurants! I have to say even after researching and reading this resort exceeded my expectations on all fronts. The food at Mercado, the Sunday brunch here is amazing. The other restaurants are equally impressive chic and romantic. Be sure to make reservations to some! You will no go unimpressed i assure you! Five stars on Everything. Thanks! And We will be Back!

Jess

01:57 20 Aug 21

This was our second trip to an all inclusive resort in the Cancun area. The service was good, the restaurants were pretty good and the beach was great. The last hotel we stayed at had a beach covered in so much seaweed they had tractors running up and down the beach every 10 to 15 minutes to clean it up, not a problem 8/21.The transportation to and from the airport and activities was reliable and in good maintenance. All the parks Xcaret owns are included!The only downside was half the restaurants require reservations and formal wear and communication wasn't very great regarding what, when, and how things were available. Overall, I would recommend staying at Hotel Xcaret Arte. I wish you could have full access to the original Hotel Xcaret Mexico next door,maybe that will come in the future. There is still some non-intrusive construction going on and another restaurant should be open soon.

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